The Role
We are looking for a software developer to join our Sevilla team building Solera’s key products for our international market.
The developer will work as part of a Scrum squad focused on delivering features on specific Products or Projects; working closely with Product & Business colleagues.
What You’ll Do
Vehicle Replacement Specialist 1 (VRS1)
Position Title: VRS 1 Business Group: Client Services
Salary Grade: Department: Customer Service
Reports to: Supervisor/Manager FLSA: Non-Exempt
The Role Serve as the primary point of contact for insurance clients requesting a vehicle replacement report for a total loss claim.
The RoleWe are looking for a Software Development Lead to join our Sevilla team building Solera’s key products for our international market.
The Development Lead will work partly in the present, supporting scrum squads to deliver software features; and partly in the future, working with Product Owners to define and design the next products & projects.
What You’ll Do
Data Technical Lead
Position Purpose:
We are seeking a skilled and experienced Technical Data Lead to join our team. Working on Big Data environments and projects such as Global Data Lake, and including our focus on Sustainable Estimatics offerings.
What You Will Do
• Monitors real time and recorded client calls for quality and adherence to standards and guidelines
• Reviews VRS reports for accuracy and ensures company standards are followed
• Provides feedback to the associate and Manager on “best practices” in customer service and VRS reports.
• Responsible for driving continuous improvements to our current Quality standards and delivery of exceptional customer experience.
• Organizes and maintains documentation for quality tracking and analysis.
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
The Role
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EQUAL OPPORTUNITY EMPLOYERSOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
• Video Reviewing process• Good communication skills (written and verbal).• Confidence, good team player, and a quick learner.• High on Observation and Analytical Skills.• Ability to concentrate, review videos without distraction to resolution.• Maintain regular and reliable attendance, flexible with the working schedule.• Ability to analyze information and evaluate results to choose the best solution and solve problems• Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
The RoleSolera customers respect and value our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc.
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
The Role
Claims Admin Support II - Schaumburg, IL
The RoleWe are looking for a Claims Administration Support I to support our HyperQuest division in Schaumburg, IL. The ideal candidate will effectively proofread information in our database that has been electronically scrubbed from a print image. The ideal candidate will be computer savvy with a keen eye for detail. You will report to a data manager or another senior data team lead. Understanding of data confidentiality principles is required.
What You’ll Do