Customer Service Representative
Who We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
Who We Are
Solera is a global leader in data-driven software and services, delivering mission-critical solutions to the automotive, vehicle repair, and insurance industries. Our innovative technology platform connects the entire vehicle repair ecosystem, driving efficiency and enhancing productivity for businesses around the world.
The Role
The Role
A Call Center Supervisor is pivotal in driving the success of a call center by managing and enhancing its overall performance. A Call Center Supervisor is responsible for ensuring smooth operations, effective team performance, and outstanding customer service within the call center. Supervisors are instrumental in steering success and efficiency by playing a multifaceted role in strategic and operational aspects.
Key Roles and Responsibility
1. Team Leadership