Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
The Role
• Video Reviewing process• Good communication skills (written and verbal).• Confidence, good team player, and a quick learner.• High on Observation and Analytical Skills.• Ability to concentrate, review videos without distraction to resolution.• Maintain regular and reliable attendance, flexible with the working schedule.• Ability to analyze information and evaluate results to choose the best solution and solve problems• Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
