Who We Are
Solera is a global leader in data-driven software and services, delivering mission-critical solutions to the automotive, vehicle repair, and insurance industries. Our innovative technology platform connects the entire vehicle repair ecosystem, driving efficiency and enhancing productivity for businesses around the world.
The Role
The Role
A Call Center Supervisor is pivotal in driving the success of a call center by managing and enhancing its overall performance. A Call Center Supervisor is responsible for ensuring smooth operations, effective team performance, and outstanding customer service within the call center. Supervisors are instrumental in steering success and efficiency by playing a multifaceted role in strategic and operational aspects.
Key Roles and Responsibility
1. Team Leadership
The Role
Solera is seeking a highly motivated and skilled individual to join our team as a Senior Payables, Treasury Account Analyst, responsible for supporting the LATAM region. This role will require a hybrid working arrangement, combining remote work with occasional in-office presence. The ideal candidate must possess strong analytical abilities, be driven and focused, exhibit a positive attitude, demonstrate efficiency in their work, have a customer-centric mindset, and be adaptable to thrive in a dynamic and ever-changing environment.
Responsibilities:
The RoleThe Senior Manager for Collections and Cash Applications will oversee the collections and cash application functions within Solera. This role requires a strategic leader with extensive experience in financial operations, particularly in managing collections and cash application processes in a transformational environment. The successful candidate will drive change, improve efficiency, and ensure the integration of systems and processes across multiple acquisitions.
Key Responsibilities:
Leadership & Strategy: