Customer Service Representative
Who We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
Customer Service Representative
Who We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
Customer Service Representative
Who We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
The Role
The Role
A Cancellation Specialist Level 1 is an entry-level position within the Accounts Receivables department responsible for assisting with customer cancellations, billing processes, ensuring the accuracy of invoices and fees, contract termination and supporting the resolution of billing or decommissioning-related issues. This position does not involve supervisory responsibilities and serves as a foundational role for those beginning their career in accounts receivable.
What You Will Do
Account Manager – Virtual US
The RoleThe Account Manager will be responsible for Drive profitable net growth via Retention and Growth of existing customers. Uncover and understand customer goals and challenges and establish appropriate Omnitracs products as the best solution available. Able to influence customers buying behavior by conducting impactful discovery calls and reviews, deliver product demos that meet customer’s expectations and addresses the customer’s pains/ gains.
What You’ll Do
ESSENTIAL RESPONSIBILITIES AND DUTIES:
JOB DESCRIPTION
A Billing Specialist Level 2 plays a crucial role in maintaining the financial health of an organization by ensuring that the billing process is efficient, accurate, timely and compliant with regulations. The role is responsible for managing complex billing situations and providing leadership and guidance to junior billing staff. They play a critical role in maintaining financial accuracy and customer satisfaction through efficient and precise invoicing procedures.
What You Will Do
Billing Process Management: