The Role
CAP and HPI customers respect and value our products and services. Due to the wide variety of solutions available, from standard electronic products to integrated raw data solutions they may need help or support with their packages. In addition, existing customers may call up for additional items such as a specific CAP valuation or a one off HPI Check.
What You’ll Do
The Client Product Support Specialist will deliver high quality customer service interactions through a variety of mediums including phone, email, chat, etc, trouble shooting and diagnosing customer issues to help the customer get back to business as soon as possible • Targeted on finding the right solutions to product issues at the first point of contact while delivering high quality service using modern Customer Relationship Management (CRM), Chat and telephony technology..
Role Description