Aftersales Product Marketing Coordinator (CDD)

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Department Background :

  • The objective of Parts Product Marketing is to ensure Aftersales stands out as a key contributor to Nissan’s customer satisfaction as well as to the Company's profitability.

Main Tasks & Responsibilities:

  • The Aftersales product manager is in charge of defining the Service parts strategy, ensuring the optimal deployment & and monitoring the performance in direct collaboration with AMIEO markets and other Aftersales departments (Communication, MPMs, Pricing, ...). In practice, the product manager ensures the cohesion of service parts to the Aftersales strategy which aims to improve engagement and customer journey.
  • Build strategies to Enhance traffic at workshops through Tire Sales. Support Nissan AMIEO business for the launch of global or local Aftersales actions (seasonal campaigns, dealer kits, promotional campaigns, etc.).
  • Business and Markets animation: Develop action plans with markets to improve performance(Parts, Trade Business, Tires, Chemicals, etc..)
  • Brief to Aftersales communication team to promote the parts, Tire, and Chemical business
  • Study new opportunities (e.g. product range extension, new partnerships): business case definition, action plan & follow-up.
  • Benchmark other Nissan regions, OEM, and other competitors (After Market, E-commerce Platform, etc...).

​Main stakeholders:

  • AMIEO markets / Nissan National Sales Companies.
  • Nissan AMIEO internal departments: Pricing, Aftersales Engineering, purchasing, communication, etc.- Nissan's mother division in Japan (NML).
  • Suppliers: Good opportunity to develop strong project management capabilities and build up personal network in a friendly environment.

Background & Experience:
Education:

  • Master's degree in one or more of the following areas: Strategic Management, Operations, International Management, Project Management

Experience:

  • Minimum 3 years of experience in fields related to project management, operations, strategic planning, data analysis

Skills:

  • Communication skills in all working environments (Technical and Commercial, Presentation to higher Management)
  • Customer focused
  • Results driven.
  • Opportunity Seeker
  • Good skills with Microsoft Office (PowerPoint/Excel) are a must

Requirements:

  • Written and oral fluency in English are a must, other language(s) are an advantage
  • Interest and knowledge in the automotive industry, mobility solutions, and innovation in general with a customer-centric mindset
  • Integrity and ethical values

Please note the role is a fixed term opportunity (4-6 months).

 At Nissan, we believe that the differences among us – differences in race, gender, age, mindset, religion, people with disabilities and much more – make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.

Montigny Le Bretonneux Yvelines France

Organisation: 
Nissan