Product Owner (Warwickshire, GB)

REQ ID: 123193

JOB TITLE: Product Owner

SALARY: Up to £60,000


POSTING END DATE: 24/05/2024

LOCATION: Warwickshire

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.


Sm@rt is The Lead Management Product for JLR’s network of retailrs that converts customer interest in JLR products into a managed process by offering a suite of functionality to promote a Sales Lead from propect generation through to vehicle handover. Sm@rt’s functionality includes the generating the prospect details,  narrowing down the choice of vehicle from stock or configurator, arranging test drives, upselling accessories, options and services; generating quotes and finance offers; calculating local taxes,  generating customer orders and provide Retailer overall performance reports.  Sm@rt is also the method through which customer details are  updated and synced with JLR’s CRM.




  • Liaising with European Market colleagues to develop the future road map of the product based on their market opportunites, business challenges and legislative requirements
  • Generating the Product Increment outputs and details (PI) based on the Market requirements coupled with the Commercial Straegric direction and other underpinning developments that are required to maintain Sm@rt‘s performance
  • Directing the development team by commuicating the agreed requirements, Acceptance Criteria and key priorities of the PI and assisting them to unblock any issues that are standing in their way
  • Liasing with other key deparments in JLR, within Digital, Brand teams, and leaders of the tools that integrate into Sm@rt to ensure that dependencies and joined-up deliverables are handled as part of the PI
  • Working closely with the Sm@rt BAU team to ensure that the maintenance of the product is being progressed such that key issues are being addressed in a timely manner and that product stability and integrity is secure
  • Manage the software supplier relationships that feed into Sm@rt and work with Purchasing, Digital, Legal and DPA to ensure that JLR is getting the best value, appropriate licence usage and provisions and ensuring that all risk assessments and security / data compliances are met
  • Devloping yearly resource and budget requirements to ensure that Sm@rt is appropriately resourced in terms of capacity and capability to maintain the Product’s performance and development needs. This will include raising the Purchase Orders and managing the authorisating to pay invoices
  • Working closely with Product Owners from the other related platforms to ensure that Sm@rt is in alignment with the Commerical Team’s Strategic direction and is able to benefit to developments in other products when there is a business case to support it.




  • Excellent oral and written communication skills, with the ability to communicate ideas confidently
  • A strong interest and understanding of Digital Product development
  • Strong stakeholder management skills
  • Effectiive project planning and experience of managing the work of the Supplier base
  • Familiarity with Scrum/Agile methods 
  • Strong commercial skills to be able to manage budgets and negotiate service offerings with Suppliers



Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey.


This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. 


JLR is committed to equal opportunity for all.



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