The incumbent is responsible for supporting operations for the INFINITI sales department and field teams. In this capacity, the role will report to the National General Manager. While the workload of the activities may vary throughout the week, month, quarter and year, this position will be required to support the many Infiniti Sales Platforms, Reporting and Financial Processes in place.
Position Functions:
Sales Operations Support:
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To work collaboratively with both the National General Manager, National Sales Manager and Dealer Operations Managers (DOM) to support the many platforms used to manage Infiniti Operations.
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This includes preparation of weekly, monthly, quarterly files tracking National traffic, writes and closing rates. Digital Elead management reports from Shift Digital (vendor), collaborations with Finance (Winshuttle) and Purchasing in the creation of Shopping Baskets (Zycus) for various vendor programs (Dealer incentive programs CarltonOne), bonus payments, and target setting.
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Manage the vehicle allocation process with the latest production and inventory information and make proposals as to the allocations by Region and Retailer. Work collaboratively with the Vehicle Planning team to transmit the final allocations by Model by Retailer. (Monthly).
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Manage the retailer target setting process by model and communicate to the network (Monthly) (50%)
Reporting and Financial Processes:
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Prepare month end reports for ICAN Executives including Sales Attainment by Retailer by Model by Month, quarter and CYTD/FYTD. This data will be coming in from a variety of sources so cross-functional collaboration with CMM, C-Planning and National Sales teams is required.
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Maintain the 5-Star tracker (weekly) and distribute to DOM/FOM. Manage the roll-up of DOM/FOM exceptions that come in for the 5-Star program (quarterly) to keep tabs on the exceptions made each quarter and FY by Retailer. Plan and track the Quarterly IBP Sales program and 5- Star component.
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Maintain the Order of Distinction (OOD) Tracker (monthly) and distribute to ICAN Executives and DOM/FOM Teams. Prepare annual communication of the OOD program to the Network.
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Maintain the Infiniti Empowered Performers Program (IEPP) monthly and supply KPI’s to the vendor (Carlton One). Prepare annual communication bulleting of the IEPP program to the Network.
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Develop reports for use in month end and quarter end presentations with ICAN, IUSA and IML Executives. Support National General Manager with support for OR-M&S deck, PDCA file, PRM scorecard and other ad hoc reports as required. (30%)
Field Team Support:
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Support to the Network and field team operations by preparing and releasing weekly/monthly communication/bulletins, KPIs ranking, preparing monthly business review meetings, monthly National webinars, quarterly Infiniti Advisory Board (IAB) meetings, Semi-annual Field staff meetings and yearly Infiniti Dealer Meeting IDM) and regional grassroots meetings. (15%)
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Coordinate Sales events such as the National Sales Incentive Trip, National CEM Seminars, the bi-yearly induction of new retailers’ General Managers. This includes preparing purchasing requisitions in Zycus and development of Power Point decks to support the program(s) for presentation the ICAN and Finance executives (5%).
MINIMUM QUALIFICATIONS
Education: Bachelor's degree in Business Administration, Marketing, Finance, or related field. desirable
Experience: Minimum of 1-3 years of work experience including marketing or data analyst roles. 1 to 2 years automotive marketing or analysis experience would be an asset.
Language: Advanced English
Computer Skills: high level of proficiency in Microsoft Excel and PowerPoint is a must. Tableau and Zycus
Competencies:
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Strong analytical skills and proficiency in data management tools.
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Excellent communication and organizational skills.
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Ability to collaborate across functions and work effectively in a fast-paced environment.
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Ability to handle multiple responsibilities and tasks while under constant pressure.
Other skills:
Interpersonal Skills: Collaboration, diplomacy, effective listening, organized, negotiation and presentation skills in establishing/communicating plans and programs to sales team, management and external contacts. These topics can be highly complex, sensitive and contentious.
Complexity and Problem Solving: Job-related problems are often non-routine and diverse, requiring market assessment analysis and creativity to identify potential solutions. For example, brand performance metrics are below expectations, the incumbent must perform market and competitor analysis to inform potential tactical pivots and recommend solutions to management. Excellent decision-making skills required with the ability to impact the company in a positive manner.
Decision-making/Impact of the Position: Instilling standardized processes in regard to creative approval processes and brand/event meetings across various departments. Decisions requiring management input include content of creative approvals; budget planning; event planning.
Nissan (NMEX, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción, ni discriminación por género, identidad y/o expresión de género, orientación sexual, raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.
Nissan (NMEX, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
Mexico City Mexico