Supplier Quality Engineer – Customer Care and Aftersales (Level 6)

Job Description

Execute APQP process with those Suppliers assigned to meet or exceed program timing. Ensure supply base adheres to GM standards and quality and manufacturing processes are enabled.  Identify out of standard conditions while preventing them to move to the next process or manufacturing site. React to out of standard conditions and work cross functionally to resolve known issues in a timely manner. Prior experience in a PDT role (SQE, Validation Engineer, DRE, ME, Buyer, Program Quality, etc.) and developing processes/writing standards is highly valued. Supplier Quality Engineer must be comfortable dealing with ambiguity, championing change and working effectively in a fast-paced environment. Travel up to 50% when possible to Supplier and GM CCA sites to ensure robust quality plans are in place. Performs other related duties as assigned.

Additional Job Description

Location Toluca CCA & Engineering Center – Possible alternative location in Mexico. Hybrid role

What you will do:

The Supplier Quality Engineer's responsibilities include, but are not limited to:

  • Assuring supplier understanding and compliance with APQP processes and product PPAP submission and approval requirements.
  • Reviewing and approving supplier quality plans (Control Plans, PFMEA) for components and assemblies for service specific new and past model vehicles.
  • Reviewing supplier manufacturing processes and quality systems.
  • Monitor & reduce backorders related to supplier quality.
  • Facilitating root cause analysis and corrective actions of supplier quality issues
  • Performing on-site supplier visits for root cause analysis and verification of correction actions of supplier quality issues
  • Determine root cause of supplier manufacturing problems and implement timely, effective, and efficient quality resolutions.
  • Implementing and monitoring supplier part qualification and certification processes.
  • Improving quality performance of suppliers by conducting onsite workshops at supplier locations, providing technical assistance in developing a robust quality system, or other technical support as required.
  • Provide technical assistance during supplier launch, Business Transfer Approval Board (BTAB) and ongoing activities.

Additional Job Description

 Required Qualifications:

  • Experience in quality, manufacturing, or product engineering with products or processes applicable to any of the following areas Body Exterior, Interior, Propulsion, Safety, Electrical, Chassis or Thermal automotive production.
  • Comprehension of geometric design and tolerance (GD&T).
  • Proficient in reading and interpretation of drawings, part measurement, gage design and function.
  • Ability to investigate quality problems and to apply sound technical judgment to develop potential solutions.
  • Ability to manage multiple projects and lead diverse cross functional teams simultaneously.
  • High level of interpersonal skills to work independently and effectively with others.
  • Strong oral, written and presentation skills.
  • English – 90% (speak, write and listen).

Preferred Qualifications:

  • OEM or Tier 1 experience in automotive, Quality, Manufacturing, or Product Engineering.
  • Experience and capability in Quality Systems Planning (APQP), including PPAP.
  • Experience in Lean Manufacturing and Manufacturing Quality.
  • Capability for Statistical Problem Solving (Red X, DFSS, DMAIC).
  • Comprehension of manufacturing, assembly plant processes, procedures, tooling, equipment and facilities.
  • Comprehension of probability, statistical quality control and design of experiments.

Education and Training:

  • Bachelor's degree with technical focus such as Applied Mathematics, Chemistry, Physics or equivalent technical experience desirable.
  • Degree in Engineering (Mechanical, Industrial, Electrical, Manufacturing, Welding, Plastics, Materials, Chemical) is preferred.
  • Master’s degree in Business or Engineering is a plus

Don't forget to attach your Resume

If you require any additional accommodations let your recruiter know.

Just for you to know...

Diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Organisation: 
GM