Service Driver

Marshall Ford Cambridge are recruiting Service Driver

The Role

We are seeking a customer service focused Driver to join our Ford dealership in Cambridge and play a vital role in our day to day operations. Reporting to the Service Manager, this customer facing role will provide assistance to our service operations, and provides you with a varied role where no two days look the same. This role is offered on a permanent, full time basis.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

> 25 days annual leave (not including Bank Holidays) increasing with length of service

> Colleague referral fee up to £2,000

> Discounted Car Purchase Scheme & Colleague Car Benefit Offers

> Discounted Service / Parts / Bodyshop services

> Training and Continual Self-Development

> Free Eye Care Vouchers

> Cycle To Work Scheme

> Pension Scheme

> Employee wellbeing services

> Free life assurance equivalent to twice your salary

> Loyalty, Above & Beyond and Long Service Awards

> Discounted Shopping Portal

Responsibilities

  • Collect company and customer vehicles and deliver to required locations for completion of servicing activities
  • Provide outstanding customer service when collecting and delivering customer vehicles
  • Complete required service paperwork with customers when delivering completed vehicles
  • Liaise with Service Advisors and Vehicle Technicians to ensure customer vehicles are delivered at appropriate times, and relevant vehicle and service information is relayed to customers
  • Complete occasional valeting of customer vehicles as requested
  • Ensure driving operations are completed to the highest safety standards and in line with road laws

Required Skills and Experience

You will have a full clean UK driving licence, ideally with previous experience as a driver. You will be able to demonstrate the following skills:

  • A customer service focus with the ability to be the face of our business
  • Strong organisation and time management skills to plan tasks and routes
  • Excellent paperwork and IT skills

We operate 141 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 34 counties in England.

Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.