Merchant Services Account Executive

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Merchant Services Account Executive/ Westlake, TX (Virtual US)

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit solera.com.

The Role
Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls. Accepts orders, closes sales, maintains customer records, and completes required documentation.

What You’ll Do

  • Sales and Business Development: Identify and pursue new business opportunities within the merchant services industry. Develop and maintain a pipeline of prospective clients, utilizing various sales strategies and techniques to close deals.
  • Account Management: Serve as the primary point of contact for merchant clients, ensuring their satisfaction and retention. Address client concerns, manage account updates, and upsell or cross-sell services as appropriate.
  • Market Analysis: Stay informed about industry trends, competitor activities, and regulatory changes that may impact the merchant services landscape. Use this knowledge to adapt sales strategies and consult clients on best practices.
  • Solution Customization: Work closely with clients to understand their business needs and tailor merchant services solutions that meet their specific requirements. This could involve consulting on payment processing hardware, software, and payment gateway solutions.
  • Collaboration with Internal Teams: Liaise with technical, support, and product teams within the organization to ensure that client needs are met and to resolve any issues that may arise.
  • Training and Education: Educate clients on the features, benefits, and usage of various merchant services products. Provide training as necessary to ensure clients are well-equipped to use the services effectively.
  • Reporting and Analysis: Monitor sales performance and account health, providing regular reports to management. Analyze account data to identify trends, opportunities for growth, and areas for improvement.

What You’ll Bring

  • Bachelor's degree in Business, Finance, or a related field.
  • 3-5 years of experience in sales, with a focus on merchant services, payment processing, or a related financial services field.
  • Proven track record of meeting or exceeding sales targets.
  • Strong understanding of the merchant services industry, including payment processing, compliance standards (e.g., PCI DSS), and emerging technologies.
  • Excellent communication and interpersonal skills, with the ability to build strong client relationships.
  • Strong negotiation and closing skills.
  • Analytical abilities to assess client needs and develop effective solutions.
  • Ability to work independently and manage multiple accounts and priorities.
  • Knowledge of CRM software and sales reporting tools.

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

Organisation: 
Solera