Job Requisition ID #
24WD79112
Position Overview
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Autodesk product family? Then we would like to hear from you!
Job Requisition ID #
24WD79327
French job description to follow!/La description de poste en français se trouve plus bas!
Position Overview
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. Someone to actively engage with Autodesk customers from the Manufacturing community by providing solutions, direction, and general troubleshooting for Inventor Professional.
Job Requisition ID #
24WD79164
Position Overview
We are looking for a Senior Technical Support Specialist - AutoCAD Plant3D to provide support services and engages Autodesk customers in providing technical solutions, directions, and troubleshooting advise. The support services will be conducted by standard modalities like Web, Chat, Schedule-A-Call, Phone Using analytical, you will ensure technical problems are understood, documented, and resolved promptly, creating outstanding customer experience and enhancing the team's knowledge.
Job Requisition ID #
24WD79350
Position Overview
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Autodesk product family? Then we would like to hear from you!
Job Requisition ID #
24WD79173
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Fusion 360, 3D CAD/CAM/CAE? Then we would like to hear from you!
You will report to a Product Support Manager and require the use of judgement and independent decision-making when managing caseload to achieve individual, team, and organizational goals.
Shift Timing – It will be US shift (09:30 PM – 6:30 AM IST) however it may change as per our requirements.
Responsibilities
1 Dong San Huan Zhong Lu, Guomao, Chao Yang Qu, Bei Jing Shi, China, 100020
05/26/2024
Technical Support Specialist
Job Requisition ID #
24WD78630
Position Overview
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. This is a hybrid position out of our Beijing office.
Reporting to the manager of Product Support, you will use your expert troubleshooting experience interpreting and responding to customer requests. You will analyze, document, and resolve issues, creating an outstanding customer experience and enhancing the team's knowledge along the way.
Job Requisition ID #
24WD78584
Position Overview
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's changing every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this change is your opportunity.
Job Requisition ID #
24WD78404
The Customer Technical Success Team @ Autodesk
Customer Technical Success is a dynamic team of product, industry, and workflow experts responsible for delivering support and value to all our customers. We provide technical guidance, analytics, expertise, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the value and adoption of their technology investments.
Position Overview
Job Requisition ID #
24WD78453
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Fusion 360, 3D CAD/CAM/CAE? Then we would like to hear from you!
You will report to a Product Support Manager and requires the use of judgment and independent decision making when managing caseload to achieve individual, team, and organizational goals.
Shift Timing – It will be APAC timzeone (06:00 – 14:30IST), however it may change as per business requirements.
Job Requisition ID #
24WD78478
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Fusion 360, 3D CAD/CAM/CAE? Then we would like to hear from you!
You will report to a Product Support Manager and require the use of judgement and independent decision-making when managing caseload to achieve individual, team, and organizational goals.
Shift Timing – It will be EMEA (02:30 PM – 10:30 PM IST) however it may change as per our requirements.
Responsibilities
Job Requisition ID #
24WD75549
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with 3D CAD/CAM/CAE? Then we would like to hear from you!
You will report to Technical Support Manager
We support hybrid working schedule.
Main Responsibilities:
Job Requisition ID #
23WD68766
Position Overview
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Revit?
Then we would like to hear from you!
You will be responsible for resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base.
Job Requisition ID #
22WD62446
NOTE: This is NOT an open position. Please submit your CV here for future consideration for soon-to-be-open positions.
@Autodesk
Job Requisition ID #
23WD71060
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with 3D CAD/CAM/CAE? Then we would like to hear from you!
Responsibilities:
Respond to support requests via multiple channels (chat, phone, web, online forums, and other channels) and adhere to documented processes
Document support interactions in a company-wide case management system
Job Requisition ID #
24WD76200
Position Overview
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Autodesk product family? Then we would like to hear from you!