Senior Core Services Engineer

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The Role
We are seeking an experienced technologist to join our Global Technology Operations team as a Senior Core Service Engineer. In this role, you will be responsible for supporting, configuring, and deploying Microsoft Infrastructure including Office365, Azure and application enhancements. Creating value through improving the workflow and stability of the environments. A key role will be to provide 3rd level support for the integrated internal systems and workflows.

The successful candidate will demonstrate strong technical skills, be a self-starter, and the ability to work in a highly skilled global team.

What You’ll Do

  • Management and deployment of all Office365 services:
  • Management of Azure AD, EOP, Sharepoint/Onedrive, InTune and AAD connect.
  • Management and deployment of all on premise services:
  • Management of AD, GPO, DNS, Exchange, FIM and certs.
  • Architectural design of MS Infrastructure (AD, AAD, Exchange and Azure).
  • Provide advanced support for core solutions such as:
  • Office365 Solutions by troubleshooting, implementing bug fixes and root cause analysis etc.
  • On premise solutions by troubleshooting, implementing bug fixes and root cause analysis etc.
  • Configuration and deployment of Intune, AAD security configuration.
  • Azure Active Directory (AAD) and Azure AD Connect.
  • Manage root cause analysis and problem resolution for AAD, Office365 & Active Directory environments
  • Provide enterprise-level support for global technology initiatives, collaborating with projects and support teams, from project initiation to implementation.
  • Identify business inefficiency, propose innovative solutions
  • Be a champion for quality and technical excellence.
  • Input into the IT strategy and supporting architecture.
  • Develop and maintain documentation for supported solutions.
  • Provide support on projects and also technical lead on projects.
  • Ticket support including day to day support, escalations and outages.
  • Assist in collecting data for audits.

What You’ll Bring

  • 6+ years Experience Minimum.
  • Extensive and proven experience in Office365 design, deployment, and administration.
  • Extensive and proven experience in AD and exchange design, deployment, and administration
  • Working and developing application security in Office365.
  • Extensive troubleshooting skills using multiple approaches to solve problems
  • Experience in deploying security standards for Azure.
  • Experience in deploying and maintaining AAD, AD and Exchange Hybrid solutions.
  • Experience in PowerShell scripting.
  • Intellectual curiosity, and a can-do attitude.
  • Proven experience in highly complex environments.
  • Self-motivated and accountable for your work.
  • Strong attention to detail.
  • Champion team success over individual accomplishment.
  • Passionate about learning and continuous improvement.
  • Ability to lead technical initiatives and share findings/knowledge with other engineers.
  • Excellent written and verbal communication skills.
  • Exposure and passion for new and emerging technologies.
  • Enthusiastic, passionate, and innovative.
Organisation: 
Solera