Prin. ServiceNow Software Developer

Date Posted:

2023-10-10

Country:

United States of America

Location:

RVA99: RTN Remote, Virginia

Position Role Type:

Remote

Raytheon is supporting a proprietary customer contract. Raytheon is delivering technical support to customer management and providing technical services to enable customer mission accomplishment.  In support of the customer’s strategic direction, Raytheon is looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations.

The ServiceNow Developer is a technical resource possessing ServiceNow administration capability and is able to design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.

Responsibilities may include, but are not limited to:

Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment

Assist with the design, prototype, implement, test, and deploy business rules and technical solutions

Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies

Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development.

Assist ServiceNow System Administrators with incident resolution, as needed

Designs and develops new ServiceNow applications and services

Assist ServiceNow Business Analyst in estimating release level of effort

Qualifications:

U.S. Citizenship

Active Secret clearance. Must be able to obtain a TS/SCI clearance

Must be able to obtain DHS Suitability

Knowledge of the principles, methods, and techniques used in ServiceNow development

Enterprise and/or IT Service Management

ServiceNow System Administration

Experience with gathering requirements, database design schemas, and data modeling

Six (8) or more years of software development experience required

Minimum 2+ Years' experience with ServiceNow development

Minimum 2+ Years' experience of developing a custom service portal

Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog

Experience with process and solution integration, workflow design/configuration, and reporting

Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)

Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues

Desired Skills:

Experience supporting Intelligence, DoD, or DHS Customers

Experience with process development and deployment

Web Service Integration (API Web Services) experience

Single Sign-on configuration and administration

SQL Experience 

Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC

Desired Certifications:

Agile software development methodology certification (e.g. SCRUM Master) highly desired.

Required Education:

Bachelor’s degree in Software Engineering, Computer Science or a related discipline is required. [Ten (10) years of experience (for a total of eighteen (18) or more years) may be substituted for a degree.]

Desired Certifications:

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Implementation Specialist Certified

ITIL Foundation v4 Certified or willing to complete one year from hire

DODI 8570.1-M Compliance at IAT Level I

Syndeo: 3207

Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join our Corporate or Research Center Team:

Requires advanced to expert knowledge of work area typically obtained through advanced education combined with experience.

May have broad knowledge of project management. Requires substantial knowledge of RTX projects, programs or

systems in order to provide enhancements within job area. Typically requires: A University Degree or equivalent experience and minimum 8 years

prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience

Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a

minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.

This requisition is eligible for an employee referral award.  ALL eligibility requirements must be met to receive the referral award

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The salary range for this role is 94,000 USD - 196,000 USD; however, RTX considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Organisation: 
Raytheon Technologies