IT Operation Specialist

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Job Description:

A position of IT Operation Specialist has just been opened within Airbus India for Information Management (IM) for Airbus Programmes, Customer Engagement & Services. Our mission is to deliver and contribute to innovative IT solutions that support their digital transformation and efficient operations in front of our Airlines customers. 

You will join the Technical data dispatch product in charge of the applications portfolio allowing Airlines customers to their maintenance documentation. 

You will be part of the team in charge of operational activities to secure the run operations and project deployment. In this context, your main task is to manage all run activities of a set of applications with end-to-end accountability, applications 24 hours per day, 7 days per week, depending on the needs and their associated environments. 

 

The candidate will have to learn the architecture of Technical Data Dispatch Portfolio and its functional in Airbus ecosystem and context to support Airbus businesses. 

You will be operationally attached to the IM India organization supporting the Technical Data Product Service Line (based in Toulouse). 

Travels to France (Toulouse)  are likely to happen for your mission based on project or operational needs.

Qualification & Experience:

We seek out curious minds. We value attention to details, and we care deeply about outcomes. We’re looking above all for passionate people, eager to learn and experiment, willing to share and act as a team player, delivering driven by the business value, establishing innovative ways of working and influencing culture change.  

Are you ready to share this exciting challenge with us?   

Must have skills:

  • Bachelor/ Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 5 -7  years of total experience in Information Technology

  • Capacity to understand technical and operational Systems (Linux servers, Database, monitoring …) in order to operationally support  the  applications 

  • Good Knowledge of ITIL management (incidents, changes, problem solving, root cause analysis …)

  • Manage escalation process in case of crisis situation 

  • Experience in IT deliveries and services 

  • Experience in run operations and service-level agreements (SLAs) management

  • Good communication and collaborative skills and a team-minded attitude

  • Capacity to understand and learn functional technical data dispatch applications 

  • Advanced level of English

  • Capacity to be proactive to propose solutions 

  • Quick learner who can learn a new technology/skill/application

  • Good skills in customer satisfaction

Good to have skills:

  • Already experienced working in remote with colleagues based in EU is a plus

  • Experience in project management,

  • Good knowledge or experiences in the following technologies 

    • System : Linux redhat, Windows, Storages 

    • Languages : Java, Batch

    • Database : Neo4J, ElasticSearch, Oracle ,Postgre

    • Monitoring : Kibana, Logstash, Splunk

    • Automation : Jenkins, Artifactory, Ansible, Tower 

    • Cloud & containers : AWS and openshift

  • Capacity to translate complex technical issues into solutions and assess potential impacts

  • Experiences in test automation 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Group India Private Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Digital

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Organisation: 
Airbus