Field Quality Manager - Hybrid

Date Posted:

2023-11-21

Country:

United States of America

Location:

RIL99: RTN Remote, Illinois

Position Role Type:

Hybrid

About Us:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Job Summary:

The Raytheon business unit of RTX has an opportunity for a Field Quality Manager (FQM) position in the North Central Region of the United States.  The FQM is the primary quality interface between Raytheon and the external supply base. The FQM provides both communication of requirements and performance feedback to the supplier as well as being a conduit for Quality information back to internal functions. 

The FQM role includes execution of Supplier Assessments, Supplier Engagements, Special Process Management and Contract Review/Requirement Flowdowns.  The FQM will ensure that our supply base meets Raytheon’s flowdown quality requirements prior to shipment.  They will work proactively with suppliers and program contacts to identify risk mitigation strategies for critical suppliers, review product for conformance, deploy third party resources where appropriate, and actively participate in RCCA and supplier improvement engagements.  This position requires a thorough understanding and experience with the application of both Quality and Technical Data Package requirements across a variety of commodities.

We value diverse skills and experience, so don’t hold back. Your qualification could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, we’d love to hear from you.

Responsibilities to Anticipate:

  • Assessing subcontractor/supplier quality capabilities throughout the program life cycle to achieve full program objectives.
  • Monitoring assigned suppliers’ performance and proactively addressing gaps to 100% quality.
  • Collaborating with programs and suppliers to understand requirements, develop and implement performance improvement plans, incorporate quality improvement tools, and mitigate risk.  
  • Planning and performing Source Inspections and verifying AS9102 First Article Inspections and product acceptance testing.
  • Providing oversight, guidance, and direction to contracted 3rd-party source inspectors.
  • Leading Quality Management System (QMS) Audits and product and process verification assessments to assess supplier capabilities and achieve action closure.
  • Participating in supplier design reviews and problem resolution during program design and execution phases.
  • This position is currently designated as hybrid.  The Field Quality Manager must live in or adjacent to the state of Illinois and within 50 miles of a major international airport.  Travel is expected 40-60% of the time.

Required Skills:

  • Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior experience in Quality or Supplier Management.
  • Experience with commercial and aerospace / defense regulations and standards - AS9100, AS9102, ISO-9000, AS9145.
  • Experience with Circuit Card Assemblies (CCAs), Printed Wire Board (PWB), Wire/Cable Harnesses, Electrical Items, Complex Assemblies, and/or Machining.
  • Experience in quality planning, supplier product inspections, and supplier monitoring and improvement skills:  APQP, PPAP, SPC, RCCA, Process FMEA, Six Sigma, etc.
  • Valid US Driver’s License.
  • The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Desired Skills:

  • Master’s degree in Engineering / Technical or MBA
  • High Reliability CCA/PWB inspection experience and/or certification (J-STD-001 or IPC 610). 
  • Experience with assembly/manufacturing processes, integration, and test operations and procedures in support of high-reliability products. 
  • Experience and knowledge of military product development phases.
  • Self-managed technical engineer who possesses excellent communication skills, exhibits presence and influence, establishes effective working relationships with multiple suppliers / customers, and manages high-pressure situations to arrive at creative solutions.
  • Six Sigma, Lean and / or ASQ certifications (CQA, CQE, CQM/OE, etc.)

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Organisation: 
Raytheon Technologies