Customer Service Supervisor
Responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires effective communication skills, problem-solving abilities, and a strong customer-centric approach.
Position Summary
Responsible for coordinating the daily ordering activities within the suppliers. This role ensures that all inbound shipments are processed accurately, efficiently, and on time, maintaining high standards of safety, quality, and productivity.
Customer Service Representative
Position Summary
Set up and follow up of orders from customers.
Maintain accurate Customer Order ship dates in system to maximize On Time Delivery Performance.
Clear, empathetic, and efficient communication with customers and internal team.
Customer service is the main link between customers and the company through all the processes.
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