Let's create the future together.
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. We are people who care about other people, working together to create new technologies and innovations for safe, sustainable and convenient mobility. Want to join us?
Main responsibilities
•Platform Support: Provide technical support for our online car sales platform, ensuring seamless operations and resolving any technical issues promptly.
•Collaboration with Product Teams: Work closely with various product teams to understand their technical requirements and ensure smooth integration with our online sales platform.•Troubleshooting: Identify and troubleshoot technical issues, coordinating with cross-functional teams to implement effective solutions.
•Process Optimization: Continuously assess and enhance operational processes to improve efficiency and support the growth of online car sales.
•Documentation: Maintain comprehensive documentation of technical processes and procedures.
•Major Incident Management: Lead and participate in major incident management, coordinating with cross-functional teams to resolve critical issues promptly and implementing preventive measures for future incidents.
Do you fit the profile?
•Bachelor's degree in a relevant field.
•Proven experience in a tech operations role, preferably within the automotive or e-commerce industry.•Strong technical orientation and the ability to troubleshoot complex systems effectively.
•Excellent communication and collaboration skills, with the ability to work across global teams.
•Adaptability to a dynamic, 24/7 operational environment.
•5 to 7 years of work experience
•Knowledge of emerging technologies in the automotive and e-commerce sectors.
Who are we?
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.