Sr. Analyst-Customer Support Specialist – SEA & Plant 5

Date Posted:

2023-11-20

Country:

India

Location:

North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka  560064

Position Role Type:

Unspecified

Customer Support Specialist – SEA & Plant 5 Operations

Roles & Responsibilities:

  • Ordering of parts based on the planning requirements
  • PO creation of new parts, exchange, sub-contract repairs etc,
  • Open PO monitoring
  • Stock transfers / interplant transfers
  • Managing safety stock replenishment
  • Extracting & analyzing reports from SAP
  • Reviewing & analyzing Kanban requirements
  • Daily & weekly KPI reporting
  • Communications with external subcontract vendors
  • Reviewing and processing of repair quotations
  • Ensuring accuracy of SAP parameters
  • Ad-hoc tasks as required by the Logistics & Materials Management team

Technical Experience:

  • Working knowledge of ERP systems (SAP) and planning parameters
  • General understanding of procurement principles

Qualification / General Experience:

  • Any bachelors degree with up to 5 years of experience in material planning
  • Experienced user of the Microsoft Office (Word, Excel, PowerPoint)
  • Good analytical skills
  • High level of English language proficiency in listening, speaking, reading and writing.
  • Must have excellent written and oral communication skills.
  • Must have good organizational skills, be able to prioritize work, accurately perform duties with constant activity in the area and pay close attention to detail.
  • Must be a self-starter requiring minimum supervision and perform with a degree of accuracy in the execution of job assignments.
  • Adaptability to work in a dynamic environment, relate to others and maintain flexibility with schedules of the department
  • Open minded / Team player and good inter personnel skills

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Organisation: 
Raytheon Technologies