Date Posted:
2023-11-28
Country:
United Arab Emirates
Location:
9230: PO Box 54529, Suite 3W, 319 West Wing , Dubai Airport Freezone, Dubai , UAE
Position Role Type:
Unspecified
Role Overview / Summary:
This position is for an experienced sales engineering professional, overseeing the compilation of customer information and the guidance of sales professional/s in developing and formulating sales plans for customers. Responsible for the most up to date knowledge on the most recent Collins product/s, service/s or solution/s lines to enhance the performance of the CAS Airport Business Development team across the Middle East & Africa region.
This role will be located with our Collins team in Dubai, UAE.
Primary Responsibilities:
- Attends and presents at national/country trade shows to be able to provide technical advice to customers.
- Engages with national customers and engineers to assess equipment needs and to determine system requirements to understand customer needs.
- Leads as a specialist and stays informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments to guide the team and provide technical advice to the customers.
- Guides new sales representatives as needed and ensures that they understand the policies and procedures and the product details.
- Leads/supports the proposal process as needed to drive the pre-sale activities of the team.
- Conducts pre-sale and post-sale support activities (without quotas) that involves identification of customer product needs.
- Conducts feasibility and performance studies and analyses.
- Provides support for activities related to sales engineering and sales applications.
- Provides technical advice regarding products to customers.
- Conducts sales contract administration.
Min Qualifications & Experience Requirements
- Bachelor’s degree in an appropriate discipline with at least 5 -7 years of working experience in a customer account management role OR technical solutions consultancy role, preferably in Special Airports Systems, for a medium to large aviation IT provider in the Middle East and Africa region
- Possesses a detailed working knowledge of systems such as CUPPS, CUSS, Self-Bag Drop, AODB, RMS, ACDM, Biometric for Airports, System Integration, etc.
- Past work experience to include a proven track record of solutions consultancy in Special Airport Systems.
- Familiarity and experience in dealing with and maneuvering in the Africa and Middle East customer base and networks in the aviation sector.
- Proficiency in MS Office suite tools such as Outlook, Powerpoint, Word, Excel
- Excellent Communication (written & verbal) & presentation ability in English Language and in addition, excellent communication in the Arabic language would be beneficial
- Strong analytical and problem-solving skills to source solutions to customer requirements or issues
- Excellent attention to detail and quality
- Ability to work effectively in a matrixed team environment, locally and globally, to accommodate differing time zones
- Ability to travel frequently (50 to 70%) across the MEA region and occasionally internationally as maybe required.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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