Product Support Engineer (Onsite)

Date Posted:

2023-11-17

Country:

United States of America

Location:

A01: Rockford - Aerospace 4747 Harrison Avenue, Rockford, IL, 61125 USA

Position Role Type:

Onsite

Collins Aerospace is currently seeking a highly skilled and motivated individual to join our site in Rockford, Illinois as a Product Support Engineer.  As the Product Support Engineer, you will work closely with a dynamic, multi-disciplined technical team to contribute to the design, development, production, test equipment, and field support, of aircraft engine mounted generators, auxiliary generators, and aircraft mounted motors.

The Product Support Engineer must have a track record of innovative mechanical design capability, strong analytical problem-solving skills, and experience supporting assembly and testing.

As a Product Support Engineer, you will play a crucial role in fostering collaboration between the design engineering team, manufacturing engineering, Operations, and suppliers to meet on time delivery, first time test yield, cost targets, and enhancing reliability. 

Candidates should demonstrate initiative, resourcefulness, and willingness to work in a multidisciplinary team environment. Aggressively search for alternative solutions when legacy solutions are not adequate; establish trust and credibility in relating to others; demonstrate effective interpersonal skills and work well with all levels of the organization.

Eligible for relocation

Primary Responsibilities:

  • Support/Lead root cause corrective action (RRCA) investigations of Assembly and Test rejects and customer returns

  • Support repair facilities in RRCA investigations for field returns

  • Validation testing of defined corrective actions.

  • Implementation of corrective actions

  • Production support related to supplier or plant site issues including manufacturing process issues/development, obsolesce, or quality issues.

  • Provide technical and programmatic communication with management, suppliers, customers, and members of the technical design team in a timely and effective manner.

Qualifications/Experience Needed:

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 2 years of prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience.

  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

  • Strong communication (written & verbal), leadership and computer skills required.

  • Candidate must be an outgoing, self-directed, highly motivated, with the ability to handle multiple projects simultaneously.

Preferred Qualifications:

  • Bachelor’s or Master’s degree in Mechanical, Electrical, or Aerospace Engineering

  • Background with engineering drawings and 3D design software is preferred.

  • Product knowledge and background in mechanical and electrical aerospace equipment.

  • In depth knowledge of manufacturing processes including assembly, test, paint & wire, outline inspection.

  • Ability to work with production plant sites and other suppliers.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

#reempowerprogram

This role is also eligible for the Re-Empower Program.  The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey.  Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience.  Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications:

  • Be on a career break of one or more year at time of application.

  • Have prior experience in functional area of interest.

  • Have interest in returning in either a full-time or part-time position.

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite.

This includes all production and maintenance employees, as they are essential to the development of our products.

Some of our competitive benefits package includes: 

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

  • Tuition reimbursement program

  • Student Loan Repayment Program

  • Life insurance and disability coverage

  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

  • Birth, adoption, parental leave benefits

  • Ovia Health, fertility, and family planning

  • Adoption Assistance         

  • Autism Benefit

  • Employee Assistance Plan, including up to 10 free counseling sessions.

  • Healthy You Incentives, wellness rewards program

  • Doctor on Demand, virtual doctor visits

  • Bright Horizons, child and elder care services

  • Teladoc Medical Experts, second opinion program

  •  And more! 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Employee Referral Eligible

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RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Organisation: 
Raytheon Technologies