Date Posted:
2023-11-16
Country:
United States of America
Location:
PW102: Middletown Aircraft Rd P.O. Box 611, Middletown, CT, 06457 USA
Position Role Type:
Onsite
Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.
Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
Job Summary:
The Middletown PDC Quality Clinic Investigation Manager plays a highly visible, key management role in ensuring the successful execution of the Quality Clinic Process in Middletown. This position also offers an exciting opportunity to grow professionally and broaden capabilities while leading Quality Investigations and supervising a diverse team of highly skilled hourly employees.
Responsibilities:
- Perform Administrative functions as related to Bargaining Unit employees including maintaining training, quality, and attendance records.
- Establish standards and expectations for work effort and performance for subordinates. Give consistent feedback on performance to those standards. Effectively Coach employees to improve performance when needed.
- Interfacing with the 1st and 2nd Shift employees on daily key action activity; Conduct team communications/toolbox meetings, have effective communications with members of Management on activity status and plans; and employee team development that is responsive to Program requirements and changes.
- Processing of assembly floor NCM issues and investigations with emphasis on smooth work flow to eliminate aged inventory.
- Improve RCCA proficiency throughout the organization
- Maintain Quality Clinic and individual certifications
- Support the maintenance of all Clinic Metrics and MCAB performance report outs
- Allocating work and assigning manpower and providing Leadership for the Employees in the areas of EH&S, ACE, FOD, Quality and continuous improvement initiatives.
- Coordinate the Escape Management Process for escapes, by leading investigations to determine if there has been an escape. If an escape is confirmed, the process includes issuing of an escape (SDO, FPN, RTR) through the Product Recall system and completing all process steps through closure.
Basic Qualifications:
- Bachelor’s degree in a technical field (Engineering or Sciences) and a minimum 5 years of prior relevant experience. Master's Degree preferred.
- Excellent computer skills, including proficiency in MS Word, PowerPoint, Excel and SAP
- Established background in Quality functions, processes, and procedures.
- Demonstrated ability to work effectively with various suppliers and customers representatives
- Working knowledge of continuous improvement principles, i.e. Lean, ACE, QCPC, DIVE.RCCA
- Knowledge of SAP and Quality Notifications
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Preferred Qualifications:
- Familiarity with the DIVE, 8D or RCCA process
- Proven ability to lead others, develop and execute action plans, influence decisions and drive change.
- Supervisory experience with a Collective Bargaining Unit preferred.
- Demonstrated ability to motivate teams using ACE Tools to obtain high levels of performance to accomplish Goals.
- Experience with Engine Test, Gas Turbine Engines, Dimensional inspection and/or Calibration systems are also a plus.
- Knowledge of PW 5.3.6.1 Control of Nonconforming Product and Departures to Requirements
- Experience working in a manufacturing organization, hands on with engine hardware to determine conformance to design requirements and intent
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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