Mobility Support Specialist

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Job Summary   

The Mobility Support Specialist - GPS Hub HR Tactical Support manages tactical and transactional back office and admin/inquiries support to FSA/STA Japanese and non-Japanese employees across Americas and provides services to the AMERICAS Total Rewards COE.

Delivers timely employee centric solutions, fosters teamwork and a strong service culture to ensure collaboratively approach among internal HR teams and external vendors.

Reports to:

•                 Sr. Manager GPS Hub HR Tactical Center

Job Functions  

The following job function statements describe the general nature and level of work being performed.  They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  The job function statements reflect expectations of the fully trained, proficient incumbent who meets all performance criteria.

Job Description

  • Responsible for handling all mobility inquiries from FSA/STA in the Americas region – this includes Japanese and non-Japanese staff. Inquires could be related but not exclusive to the following areas:
    • Benefit Questions
    • General Inquires
    • Relocation inquiries (to be directed to Relocation vendor)
  • Responsible for coordinating annual physical
  • Maintain database for Japanese and non-Japanese staff
  • Handle vendor Invoice processing
  • Coordinate Purchase Order (PO) Development
  • Handle Tax process for inpats.
    • Supports Relocation team by assisting with the generation of tax settlements for participants, state and local governments

Skills

  • It is highly preferred that this person in this role speaks Japanese as well as fluently Advanced English speaking and writing.
  • Excellent oral and interpersonal communication skills, good negotiation skills.
  • Ability to coordinate efforts across functions and foreign affiliate companies.
  • Comfortable with interaction with Executive leadership.
  • Established project management and process setting experience. Possesses good judgment, business acumen; attention to detail; critical thinking skills.
  • Able to work with all levels of employees/management.  Solid relationship building with teams and all organizational customers.
  • Advanced customer focus skills and in problem solving.

Desired Skills and Experience

The following statements reflect the minimum skills and abilities required of the qualified applicant.

Experience

  • 3-5 years of professional experience in HR/Talent Mobility or field which can be leveraged to support the requirements of the position i.e. roles which included executive interactions, vendor management/negotiations, financial accountability and reporting, policy administration and/or relocation activity management.
  • Experience working a flexible schedule to meet employee’s needs.  
  • Working knowledge of and experience with Workday are preferred.
  • Proficiency in Microsoft applications (particularly Word, Excel, PowerPoint, Project, Visio, Access).

Education

  • Bachelor’s Degree Required Business Administration, Psychology, Industrial Relations or equivalent.

Mexico City Mexico

Organisation: 
Nissan