POSITION: Lead UX Designer
LOCATION: Portland, Oregon
Live the Exceptional With Soul.
This is the singular purpose of JLR.
JLR has been a pioneer in automotive research, design, and engineering for almost a century. Building on the rich history of our two iconic brands we’re redefining modern luxury through new ideas, new technologies, and new innovations.
As part of the Digital Product Platform group here in Portland, Oregon, we work with internal engineering groups and external vendors to build new technologies for Jaguar Land Rover's future vehicle product lines. We thrive on the challenges of working with vehicles in an interconnected world, building rich experiences for our customers. We understand the art of human factors, seeking to make interaction with technology intuitive and enjoyable, and to extend that experience through our users' connected devices. You can help create a world in which responsible, sustainable vehicles revolutionize mobility for generations.
At JLR, we are passionate about our people – they are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.
An ever-evolving heritage. A truly exciting future. Two of the world’s most iconic brands. Now is an exciting time to join JLR.
What you will be doing:
- Guide teams through daily human-centered design activities — across a variety of modalities and use cases — to establish and refine our digital product vision
- Own discussions and strategies that facilitate collaboration with multidisciplinary, global teams
- Mentor other UX team members
- Lead and contribute to the definition of product requirements
- Define and present user experiences, concepts, and strategies to stakeholders that champion the best possible user experience
- Define and promote standard design principles and ways of working
- Work closely with UX research team to understand user behaviors and needs
- Perform other duties as assigned
What you will need:
- 7+ years of experience with a strong portfolio that demonstrates leadership in user experience, product, or interaction design across multiple touchpoints and modalities
- Experience with Agile and scrum methodologies that deliver into software development lifecycle
- Experience leading a team of designers and researchers to solve complex problems
- Experience with DesignOps and/or design systems within the HCD process
- Are resourceful, conscientious, and self-motivated
- Are capable of building and maintaining strong relationships while advocating for meaningful improvements to our customer experiences
- Excellent collaboration, observational, interpersonal, oral, and written communication skills alongside the desire and ability to see things from multiple perspectives
- A bachelor's degree or equivalent practical work experience
Additional preferred qualifications
- Experience with UX research, both qualitative and quantitative methodologies
- Experience working in the automotive industry
Location: Portland, Oregon
Schedule: Hybrid
So Why Us?
- As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
- Be part of an international, inclusive, and open-minded company
- You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
- Our employees receive a generous time off policy
- We offer a discounted luxury Vehicle Car Program
- Employees also receive generous health care and retirement plans
- Quarterly Chair Massages
- Maternity/Paternity Leave
- And more!
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Jaguar Land Rover North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Jaguar Land Rover North America, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.
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