Job Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Dealer Contractual Group (DCG) is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests and ensure/support dealer's compliance to the GM Dealer Sales and Service Agreement. The GBST Analyst – DCG oversees a portfolio of change requests to update pertinent dealer information. Change requests must be processed timely with adherence to the Dealer Sales and Service Agreement and respective state statutes. The GBST Analyst – DCG is the subject matter expert on GM Policy, Processes and Procedures.
What You’ll Do
(a) Provide support for the Dealer Contractual Group, that
- Manage contractual changes and documentation for dealerships in accordance with State Franchise laws and Dealer Sales and Service agreement.
- Collaborate with stakeholders to gather necessary documents, inputting information into relevant systems such as the Dealer Contractual Information Change Request (DCICR) system.
- Partner with subject matter experts, such as GM Legal and the Market Analysis Team to finalize proposals.
- Provide guidance on company policies (such as GM Dealer Contractual Group (DCG) policies and procedures)
- Complete Dealer activations and update Dealer information in appropriate GM systems
- Prepare contracts, update dealer information systems, process requests, conduct financial analysis, and completing necessary paperwork such as background checks and enrollment forms.
- Communicate with internal and external parties, participate in process improvements, maintain accurate records, and provide support to dealers and company personnel throughout the contract execution process. This involves a variety of tasks including drafting correspondence, managing emails and mail, and assisting with general office duties.
(b) Work on special projects
Additional Job Description
Your Skills & Abilities
- Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint) and in managing database information.
- 5+ years of relevant experience
- Strong attention to detail and the ability to multi-task
- Effective analytical, statistical, and problem-solving skills
- Good planning and organizational skills
- Good oral, written and communication skills
- Highly motivated
- Good interpersonal skills and willingness to work in teams
- Bachelor's degree
- MBA is preferable.
Important: Must be willing to work in the NIGHT SHIFT.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.