Deputy Manager - Order To Cash (O2C)

Date Posted:

2023-11-27

Country:

India

Location:

North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka  560064

Position Role Type:

Unspecified

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonic, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join RTX Enterprise Services – Financial Services, Bangalore, India 

Job Title

Team Lead, Financial Services - Order To Cash (O2C)

Job Level

M2/M3

Location

Bangalore

Department

Financial Services – Enterprise Business Services, India

Responsibilities

  • Order to Cash processing team provides services to customers by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes.
  • Lead the Order to Cash team in Bangalore.
  • Responsible for delivering results on Service Level Agreements and related Key Performance Indicators, responsible to achieve green KPIs for respective customers in scope.
  • Initiating weekly cash calls to discuss the business progress, challenges with process owners, unapplied payments etc.
  • Ensuring customers’ dues are collected on time and help in reviewing, reducing outstanding Accounts Receivables (AR) with rigorous follow ups.
  • Ensuring customer invoicing is completed timely and accurately.
  • Dealing with the external and internal auditors and supplying them all required reports, backups, and approvals.
  • Identify, drive and sustain Order to Cash process improvements and cost efficiency.
  • Lead implementation of technology-related process improvement opportunities.
  • Manage the performance of staff members, including hiring, training, coaching, performance corrections, career planning and salary recommendations.
  • First escalation point for problem resolution between team and customers/entities.
  • Training and transfer of knowledge among the team – new process or projects.
  • Assure the adequacy of business controls through review, analysis verification.
  • Assist with month and year-end closing for Accounts Receivables.

Required Skills

  • Proven working experience of leading an AR team.
  • Working knowledge of OTC end-to-end processes supported by at least 8+ years of experience with proven track of executed improvements.
  • Excellent customer service, verbal, and written communication skills.
  • Excellent organizational skills, unrelenting attention to detail, resourceful, and a strong work ethic which insists on accuracy and diligence to the assigned tasks.
  • Outstanding analytical ability to investigate, diagnose and resolve accounts receivable issues.
  • Ability to think critically by applying problem solving practices, using technology and other resources appropriately.
  • Ability to establish strong client relationship.
     

Experience

  • Bachelor’s degree with minimum 8+ years of work experience
  • Proven track record of handling teams
  • Strong working knowledge of SAP, MS Excel, PowerPoint
     

Required Education

  • Bachelor/Master degree in commerce, MBA – Finance, CA

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Organisation: 
Raytheon Technologies