Date Posted:
2023-11-28
Country:
United States of America
Location:
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Position Role Type:
Hybrid
Pratt & Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.
Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire, and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect, and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
Job Summary:
Customer Technical Service (CTS) is seeking a motivated leader to join its team as Associate Director, CTS GTF MRO. This CTS Project Engineering position supervises and provides leadership to a group of CTS engineers as well as sets direction for CTS hardware engineers supporting GTF MRO Network shops.
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This position is fast-paced and requires the ability to manage ever changing priorities to align with dynamic MRO schedules and requirements.
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The rapidly expanding GTF fleet, increasing number of shop visits, and new Network shops coming onboard to overhaul GTF engines, presents unprecedented challenges requiring dedicated and focus support.
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By alignment of activities across the value stream by managing priorities of technical responses and changes to technical data is key to enabling throughput, reducing turnaround time, and providing engines to our airline customers.
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This high visibility position requires report outs to executives on a weekly and monthly basis. The position is responsible for both the PW1500G/1900G and PW1100G-JM engine programs.
Key Responsibilities:
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Lead CTS Project Engineering team efforts to identify and track priority technical inquires (ENC’s); Directly supervise a team of CTS engineers.
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Develop and maintain clear communications working in conjunction with the DAT’s and SAIPT’s to ensure proper priority alignment with all MRO Shops. Present one engineering voice to GTF aftermarket Network shops. Support DAT Ramp Planning / New Shop on-boarding planning.
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Provide status / updates at MRO production / Escalation / SAIPT / and other meetings. Prepare and present metrics and support monthly aftermarket management meetings.
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Interface with internal engineering organizations (CTS, SAIPT, CIPT, ASE, and other Discipline Managers), as well as internal and external aftermarket organizations (AMO, worldwide MRO shops) to expedite resolution of MRO hardware and build issues.
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Develop an efficient process for planning, tracking, and closing ENC’s to support MRO TAT. Identify systemic issues, drive continuous improvement activities and robust root cause investigations to ensure CTS and P&W continue to deliver world class customer and shareholder value.
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10% Travel is anticipated.
Basic Qualifications:
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Bachelor’s degree in Engineering
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12+ years of Project Engineering experience or 10+ years with an advanced degree
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U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Preferred Qualifications:
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Demonstrated ability to work independently and manage people, while effectively working with and across functions, organizations, and various levels of management.
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Demonstrated ability to manage and deliver multiple tasks concurrently.
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Strong interpersonal and communication skills with the ability to develop effective working relationships.
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Results-oriented with good problem-solving skills
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Possess excellent judgement, analytical skills, and professional maturity.
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Participation in process improvement efforts
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:
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Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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