Job Requisition ID #
24WD77432
Position Overview
We are looking for a Technical Support Specialist (Civil 3D) to provide support services and engages Autodesk customers in providing effective technical solutions, directions, and troubleshooting advise. The support services will be conducted via standard modalities like Web, Chat, Schedule-A-Call, Phone etc.
Job Requisition ID #
24WD78404
The Customer Technical Success Team @ Autodesk
Customer Technical Success is a dynamic team of product, industry, and workflow experts responsible for delivering support and value to all our customers. We provide technical guidance, analytics, expertise, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the value and adoption of their technology investments.
Position Overview
Job Requisition ID #
24WD78453
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Fusion 360, 3D CAD/CAM/CAE? Then we would like to hear from you!
You will report to a Product Support Manager and requires the use of judgment and independent decision making when managing caseload to achieve individual, team, and organizational goals.
Job Requisition ID #
24WD78478
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Fusion 360, 3D CAD/CAM/CAE? Then we would like to hear from you!
You will report to a Product Support Manager and require the use of judgement and independent decision-making when managing caseload to achieve individual, team, and organizational goals.
Job Requisition ID #
24WD75549
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with 3D CAD/CAM/CAE? Then we would like to hear from you!
You will report to Technical Support Manager
We support hybrid working schedule.
Main Responsibilities:
Job Requisition ID #
24WD76223
Position Overview
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's changing every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this change is your opportunity.
Job Requisition ID #
23WD68766
Position Overview
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Revit?
Then we would like to hear from you!
You will be responsible for resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base.
Job Requisition ID #
22WD62446
NOTE: This is NOT an open position. Please submit your CV here for future consideration for soon-to-be-open positions.
@Autodesk
Job Requisition ID #
23WD71060
Position Overview
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with 3D CAD/CAM/CAE? Then we would like to hear from you!
Responsibilities:
Respond to support requests via multiple channels (chat, phone, web, online forums, and other channels) and adhere to documented processes
Document support interactions in a company-wide case management system
Job Requisition ID #
24WD76383
직무 내용
Autodesk Media & Entertainment (M&E) 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다.
문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까?
고객 경험 증대에 대한 열정이 있습니까?
3ds Max, Maya, Arnold, ShotGrid, Alias, VRED 또는 이에 상응하는 소프트웨어에 익숙하십니까?
Job Requisition ID #
24WD76331
직무 내용
Autodesk Inventor, Fusion 360, CAM 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다.
문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까?
고객 경험 증대에 대한 열정이 있습니까?
Inventor, Fusion 360, CAM 또는 이에 상응하는 소프트웨어에 익숙하십니까?
기술 지원 팀에 속하며, 전화, 채팅, 웹, 온라인 포럼 및 기타 채널을 통해 보고된 고객 문제를 해결하는 중요한 역할을 합니다. 이 외에도, Autodesk 홈페이지에 기술 지원 문서 게시, 기술 관련 웨비나 계획 및 발표, 온라인 커뮤니티에서 Q&A 세션 호스팅, Autodesk University와 같은 회사 행사에서 발표할 수 있습니다.
상세 역할
Job Requisition ID #
24WD76200
Position OverviewWe are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products.
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Autodesk product family? Then we would like to hear from you!
Job Requisition ID #
23WD73158
Position Overview
You will report to a Product Support Manager and require the use of judgement and independent decision-making when managing caseload to achieve individual, team, and organisational goals.
Shift Timing – It will be EMEA (14:00 – 22:30 however it may change following our requirements (you need to open for shift).
Work location - Bangalore, India with Hybrid work model (you are expected to relocate to Bangalore)
Responsibilities