The Group Supervisor is responsible for overall management direction for assigned group.
General Responsibilities• Supervise the actions of their team members' assignments and projects• Ensure employees meet their goals and deliverable deadlines• Assist in employee recruitment and performance evaluation activities of staff• Responsible for fostering positive relationships with the staff and customer base• Assists with the creation of the group’s annual budget
The Marketing Pricing Coordinator and Analyst will be responsible for administering and controlling the selling price update process and database. He/she will be the person to investigate price discrepancies between invoiced, forecasted and actual prices as well as to provide recommendations of avoiding future discrepancies of such kind.
Job DescriptionMost important tasks and responsibilities
The Marketing Analyst will be responsible for gathering and analyzing data on consumers and competitors. This role will study market conditions to examine potential sales of a product or service and help the organization understand what products people want, who will buy them, and at what price.
The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production.
The Mechanical Design Engineer collaborates with a local team or global engineering team on product design which satisfy customer specifications. This process includes design, product validation, completing documentation and executing launch items for production. Complete all related drawings, documentation and release in internal systems.
The Electrical Engineering Professional is responsible for designing, developing, modifying, evaluating and validating of parts, components or integrated circuitry for electronic equipment and other hardware systems.
General Responsibilities:
∙ Key participant in creating designs within inter-disciplinary teams to address complex product design and manufacturing challenges
∙ Collaborates on feasibility studies and testing on new and modified designs
∙ Organizes development testing, engineering analysis, qualification testing, production launch
The Mechanical Design Engineer collaborates with a local team or global engineering team on product design which satisfy customer specifications. This process includes design, product validation, completing documentation and executing launch items for production. Complete all related drawings, documentation and release in internal systems.
Service Manager | Manager | Managers | Customer Service | Customer Service Manager
The Customer Service Manager has responsibilities that may include but are not limited to; recruitment and performance management, expediting freight approvals in constrained supply situations, driving defined productivity improvement activities and coaching and developing a team to ensure effective management of customers escalations and operational excellence.
The Quality Claims Analyst is an expert in customer quality claims and responsible for both technical and financial aspects. In this regard the role has both quality as well as finance related tasks. The Quality Claims Analyst is following up on incoming quality claims, communicate with customer and quality engineers as needed to collect supporting details and compare with the test analysis. They will actively drive actions to reduce the number and amount of customer claims.
The Financial Planning Analyst is responsible for a variety of aspects including forecasting, budgeting, reporting, and analyzing the company’s finance and expenses.
The Sales Professional is responsible for providing support for the key accounts and manage the tiers that support customers on designated programs They will enable excellence and consistency in overall customer support and responsiveness.
The Financial Planning Analyst is responsible for a variety of aspects including forecasting, budgeting, reporting, and analyzing the company’s finance and expenses.
The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an efficient and timely manner. Builds strong partnership internally with production, planning, logistics and business functions to identify and drive alternatives to deliver the customer order requirements.
The Mechanical Design Engineer collaborates with a local team or global engineering team on product design which satisfy customer specifications. This process includes design, product validation, completing documentation and executing launch items for production. Complete all related drawings, documentation and release in internal systems.
The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an efficient and timely manner. Builds strong partnership internally with production, planning, logistics and business functions to identify and drive alternatives to deliver the customer order requirements.
The Warranty Specialist supports the following processes aligned with business goals:• Managing and reducing customer Warranty costs & claims with support from the make sites.• Charge Back management and avoidance (Quality, Warranty).• Monitoring progress and facilitating achievement of goals by supporting the cross-functional teams.
The Warranty Analyst supports the Quality Engineering group and the Warranty Claims Management with warranty data analysis. The Warranty Analyst follows up on incoming customer warranty claims. They will manage compliance of customer debit notes to agreed Warranty agreements and drives appropriate actions. The Warranty Analyst is a subject matter expert of the Ubiquity software used for warranty claims management.