The Group Supervisor is responsible for overall management direction for assigned group.
General Responsibilities• Supervise the actions of their team members' assignments and projects• Ensure employees meet their goals and deliverable deadlines• Assist in employee recruitment and performance evaluation activities of staff• Responsible for fostering positive relationships with the staff and customer base• Assists with the creation of the group’s annual budget
Service Manager | Manager | Managers | Customer Service | Customer Service Manager
The Customer Service Manager has responsibilities that may include but are not limited to; recruitment and performance management, expediting freight approvals in constrained supply situations, driving defined productivity improvement activities and coaching and developing a team to ensure effective management of customers escalations and operational excellence.