The role:
This role reports directly into the Head of Implementation of the Region and will be responsible for delivering customer focused product implementations.
This role will be part of the Implementation team in a country and region, and will work alongside other Implementation Managers, and the wider Professional Services team.
Responsible for delivering Implementation of the Solera product set across the country or region, typically Subject Matter Expert (SME) in a number of products.
What you'll do:
PURPOSE
Manages technical processes and databases used in XML product file release workflow. Handles change requests, drives process and quality improvements.
KEY RESPONSIBILITIES
• Day-to-day administration of technical processes involved in XML file release workflow.
• Development and administration of product build (SQL/AWS) databases including maintenance and optimization of production processes.
• Coordination between all departments in relation to technical questions, product development and process/project improvements.
Account Manager – Virtual US
The RoleThe Account Manager will be responsible for Drive profitable net growth via Retention and Growth of existing customers. Uncover and understand customer goals and challenges and establish appropriate Omnitracs products as the best solution available. Able to influence customers buying behavior by conducting impactful discovery calls and reviews, deliver product demos that meet customer’s expectations and addresses the customer’s pains/ gains.
What You’ll Do
ESSENTIAL RESPONSIBILITIES AND DUTIES: