Website Designer I, Virtual US
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.
The Role
The Website Designers' primary role will be to assist in supporting modern, responsive, and functional automotive websites and digital graphics. Working with other senior experienced technical and sales professionals, this role contributes by delivering visual comps, prototypes, uploading/testing on our proprietary platform.
This candidate should be extremely detail-oriented, comfortable working in a fast-paced environment, and able to communicate clearly and effectively. The right candidate is a resourceful multi-tasker who loves designing digital graphics that are functionally and visually appealing. This is a full-time, virtual position that works alongside a team of designers, developers, and project managers.
What You will Do
At Solera, we believe in providing clarity and focusing on the primary responsibilities of the role. The priorities associated with this role are:
Major Areas of Responsibility:
Produces digital website graphics for franchise and independent dealerships
Produces website graphics for New Accounts build team
Maintains compliance standards according to franchise branding specifications
Prepares files and assets for website support and digital marketing requests
Collaborates with internal and external clients and vendors
Monitors and manages Salesforce.com case activities
Completes miscellaneous activities as needed
Primary Objectives:
Produces high-quality creative designs for responsive websites and digital marketing
Provides exceptional customer service for external and internal clients
Supports Operation’s Production team’s goals of efficiency, quality, and on-time delivery
Specific Responsibilities of the Job:
Produces original Website Graphics for Franchise and Independent Dealers
Produces digital graphics for website templates for Sales and Build team use
Reviews and utilizes branding guidelines for franchise-based websites
Designs graphics for independent dealer websites
Maintain and update existing themes with current model year images
Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes
Produces graphic design Website Support for all live websites
Uploads, and/or manages assets including vehicle images, logos, advertising, video editing, etc. per franchise branding guidelines
Adheres to U.S. Copyright Laws and compliance standards when creating digital images
Applies designated naming conventions, file formatting, corporate branding, and co-op guidelines to components, where applicable
Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes
Prepares files and assets for Implementation for Websites and SEM
Creates new or refines existing dealership logos for website use
Supports website build process for graphics by meeting quality and load time requirements
Stores completed component and project files as required by departmental SOP (Standard Operating Procedures)
Performs pre-implementation activities prior to delivery of files for new and existing websites
Collaborates with internal and external clients and vendors
Provides direction and/or information to dealers submitting client-supplied artwork for production
Communicates design layouts with all clients or vendors involved to insure application compatibility
Works with internal and external resources to resolve production spec and formatting issues
Monitors and manages Salesforce.com case activities
Manages case workload using Salesforce.com Case Grid
Takes timely action to investigate and resolve case-related issues
Resolves cases within published service level agreement (SLA)
Provides regular updates on case status using Chatter
Elevates ongoing issues to manager
Completes miscellaneous activities
Creates and maintains standard operating procedure (SOP) documentation for specific jobs, programs or accounts supported
Supports testing of new systems, platform updates, products, or programs
Leads and/or participates in team cross-training
What You will Bring
Required Knowledge, Skills, and Abilities:
• Degree or equivalent experience: AA or AAS in Graphic Design, Graphic Arts or Web Development; BA/BS/BFA preferred
In lieu of degree, a minimum of two (2) years of experience in the digital marketing industry, ad agency, email, or website graphics environment, with a strong focus on digital graphic design
Excellent understanding of design principles and branding standards applied to digital graphics
• Experienced with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat Pro)
• Strong organizational skills for specific file types and asset management
• Experience in HTML/CSS and responsive website designs a bonus
General knowledge of SEO (Seach Engine Optimization) and SEM campaign design
Experience in mobile phone/tablet application design
Broad experience with network file organization and group workflow processes
• Demonstrated ability to work effectively in a fast-paced, high-volume organization
Ability to quickly learn innovative technologies and website platforms
Knowledge of the automotive industry is helpful
Other Required:
Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard
Ability to remain alert and focused during the workday
All other related and/or additional responsibilities that may be required or assigned
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.