Job Description
Work Arrangement
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This role requires an employee to be onsite on a full time basis.
The Role
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The position will be responsible for building up and manage vehicle personalization business, which will cover vehicle upfitting, retrofit, aftersales products sales in online and offline and supply chain management.
What You’ll Do
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Explore the new business opportunities for aftersales like accessory, chemicals, insurance, service plan, extended warranty etc.
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Build up an end-to-end business model which will include product portfolio, GTM strategy, sourcing, supply, sales, channels, P&L, IT system etc.
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Take lead on GMPI vehicle upfitting and retrofit program to improve the product competitive and carter for the Chinese customer demands according to China regulation and GM compliance.
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Oversee the market trend and best market practice to work out up-to-date plan and operation improvement.
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Work with accessory engineering team and other products development teams to realize the sales in online and offline solution.
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Work with product marketing, design, branding, vendors etc, teams to manage the vehicle upfitting projects launch on time and in high quality.
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Be responsible for the P&L of the all channels sales and organize the training/coaching to implement all products/service in all channels.
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Monitor competitor’s strategy/plan, conduct research and generate new ideas to pipeline the service programs development plan.
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Due to the initial phase of our business, the position will also be flexible to take other jobs to support cross functions.
Additional Job Description
Your Skills & Abilities (Required Qualifications)
Knowledge:
Broad Knowledge and experience of automotive aftersales commercial works
Broad knowledge and experience in e-commence and other traditional channels set up
Familiar with accessories business operation in automobile industry, both in OE and dealer
Broad Knowledge and experience of vehicle upfitting and aftermarket retrofit
Excellent experience in developing relationships with diverse stakeholders across the full cross section of business functions including external partners, supplier
Knowledge on digital and data application in business operation
Skills:
Complicated Project management
Analytical-structured thinking
High capability to drive innovations
Concept of customer research methods along with data analysis capability
Experience of involvement in Digital Services/digital concept is a plus
Experience/Education:
Bachelor’s degree or above.
10+ years’ experience of automotive aftersales
5+ year’s experience on aftersales commercial development, accessory and vehicle upfitting
OEM related experience will be preferred
Competencies:
Proficient in English listening, speaking, reading and writing.
Have a strong affinity, interpersonal communication and coordination skills and a sense of teamwork
Familiar with most office software
Strong ability to motivate people in an international environment
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.