Ticket engineer - SW engineer

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

  • Actively understanding the customer tickets content and support the team on the internal ticket creation, handling and management. 

    Support the SYS/SW project team for process execution, policy & practices in regard of each ticket.

    Ensure that the SYS/SW organization is supporting the customer tickets closing timeline and available from the project stand point to support process execution and thus compliance.

    Remove roadblocks in the tickets management process, method and technical support with the respective departments and teams (e.g. Requirements management and requirements exchange with customer, Continuous build, integration and test, Automated test and validation, Agile methods).

    Drive resolution of issues collected from all assessments and reviews.

    Lead Process Improvement Action Plan to reach process capability goals in regard to the ticket management.

    Propose tailoring and de-standardization request to the project team. Contribute to the System and Software quality assurance plan definition.

    Contribute in preparation of data for customer quality status communication at project level.

    Share best practice and Lessons Learned with Project teams.

    Communicate the process gaps identified during process piloting and rollout

    Escalate issues in the project line and R&D management and to Quality PTM depending on the severity. Ensure that the issues are recorded in the Valeo process tools.

    Actively participate to the project QRQC

    Check in the CCB that changes are planned correctly and that feasibility is ensured.

Job:

R&D Engineer

Organization:

Site R&D

Schedule:

Full time

Employee Status:

Regular

Job Type:

Permanent contract

Job Posting Date:

2024-06-19

Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com

Organisation: 
Valeo