Select Valuation Coordinator, Remote
Who We Are
Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance – quantifying and valuing what’s inside a policyholder’s home. Minimizing back and forth with our customer by providing them the most accurate settlement reports to aid in their Content Claim process.
The Role
Enservio is looking for a Valuation Coordinator on the Select Valuation team. The Select Valuation team appraises high value and unique items, including Jewelry, Fine Art, Antiques & Collectibles, Rugs, Design and Wine. Valuation Coordinators are responsible for triaging new appraisal assignments to ensure they meet input standards and to assess the requests. Based on this triage, the Valuation Coordinator creates custom cost estimates for client approval. Once approved, the Valuation Coordinator assigns to the appropriate Select Appraiser based on category, complexity and availability. Upon completion by the Select Appraiser, the Valuation Coordinator performs a final quality check to ensure the report satisfies the original request. Valuation Coordinators play a pivotal role in Select operations and need to be highly organized, detail oriented and avid problem solvers. The role requires collaboration with your fellow Coordinators, with the Appraisers on the Select team and with other individuals within the Enservio organization.
What You’ll Do
- Triage new appraisal assignments to ensure input standards are met and customer request is clear
- Create cost estimates for approval
- Problem solve complex claims to ensure our reports anticipate and meet our customers’ needs
- Distribute assignments to Select Appraisers based on category, complexity and availability
- Assist Select Appraisers in clarifying inventory and assignment details
- Perform quality check and copy edit final reports
- Manage all tasks and actions necessary to complete a successful appraisal assignment
- Log time for customer billing and utilization tracking
- Right size your efforts to fit within budget constraints
- Collaborate with the Coordinator team to problem solve and actively manage work in progress
- Respond appropriately and professionally to customers both internally and externally
What You’ll Bring
- A passion for high value and unique items, such as Jewelry, Fine Art and Antiques & Collectibles
- Ability to prioritize in a fast-paced environment with tight deadlines and maintain strong attention to detail
- Excellent oral and written communication skills
- Ability to copy edit for grammar errors and clarity
- Strong listening, analytical and problem solving skills
- Effective time management
- Ability to take direction and work independently
- Bachelors degree or 2+ years’ experience in the contents, appraisal or insurance industry
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.