Portuguese Bilingual Customs Analyst

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. 

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

As a Customs Classification Analyst, you will assign HS codes for automotive parts, steel, chemicals, and other materials while analyzing customs guidelines to ensure accurate tariff classification. You will perform engineering research, define and evaluate classification justifications, and meet performance metrics. Regular tasks include communicating updates, resolving issues, and training other analysts. Proficiency in Portuguese is required; Spanish is a plus. Strong analytical skills are essential for success in this role.

What You’ll Do

  • Assign Harmonized System (HS) codes for tariff on imported and exported automotive parts, steel and chemicals, production machineries and equipment, rubber and textile materials
  • Analyze and interpret World Customs Organization (WCO) Explanatory Notes and General Rules on Interpretation (GRI) for the Harmonized System on Commodity Description and Coding System to determine the correct Customs tariff code
  • Adhere, comply, and achieve performance metrics (KPIs, SLAs) from the business units and customers
  • Perform engineering research as required to identify adequate part information and description
  • Perform routine classification consistency reviews and quality reviews
  • Recommend and/or maintain new and changed classification rules
  • Maintain and adhere to all desk procedures and Standard Operating Procedures (SOPs)
  • Participate in team projects, innovation activities, design thinking, and, process improvements
  • Communicate status updates thru emails to internal clients, business units, and stakeholders
  • Resolve issues and conduct meetings with suppliers, customers, and GM manufacturing departments
  • Provide cross trainings and coaching session to other analysts on technical matters and procedures
  • Give updates on operational matters to internal clients and/or GM leadership team
  • Prepare and collate reports and research findings for Compendium on Classification Opinion
  • Review and approve technical position paper for automotive parts, machineries, equipment, raw materials, steel and chemicals to stakeholders and business units
  • Ability to speak and write in Portuguese is a must. Spanish is a plus.

Additional Job Description

Your Skills & Abilities (Required Qualifications)​​ 

  • Willing to work on mid shift
  • Must be Bachelor’s degree holder in Engineering, Science, Finance, Accounting, International Trade
  • Must be interested in or have actual experience either in technical or vocational knowledge in automotive parts and its function, production machineries and equipment, steel and chemicals, rubber and textile, and raw materials
  • Knowledge and experience in understanding material safety data sheets (MSDS) and steel quality certificates and mill certificates for steel and chemical analysts
  • Must be proficient in using MS Office, particularly MS Excel, MS Word, and MS Outlook and must be comfortable in navigating different type of application systems
  • Must have strong verbal and written communication skills
  • Must be proficient in English
  • Must possess strong analytical and research skills
  • Must be keen to details
  • Ability to read engineering drawings and design is a plus
  • Knowledge about Customs administration and Customs legislation is an advantage
  • Ability to work independently with minimal supervision

What Will Give You A Competitive Edge (Preferred Qualifications)​ 

  • Resilience to cope well with work pressure
  • Proactive
  • Problem Solving
  • Integrity and Trust
  • Interpersonal Savvy
  • Learning on the Fly
  • Customer Service Mindset
  • Strong written and verbal communication skills
  • Ability to pursue open issues to resolution
  • High level of analytical ability to solve unusual and difficult issues
  • Works effectively with others and as part of a team
  • Complete English Fluency
  • Knowledge about Customs administration and Customs legislation is an advantage
  • Ability to read engineering drawings and design is a plus
  • Familiarity with programming languages and automation tools is a plus, especially with KNIME, Power BI, and Python
  • Proficiency in Spanish is an advantage
  • Knowledge of raw materials, chemicals, and steel is an advantage

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Organisation: 
GM