Ready to inspire change?Ready to inspire change?
Do you step forward when opportunity arises? What can you see that others don’t, in those around you? We’re on the lookout for inspirational managers who want to bring out the best in their people. If you can inspire a team and guide people towards growth, this is your chance. The world of mobility is changing. Come and make your mark.
Let's introduce ourselves
Manager, Technical Support - Western Hub
Irvine, CA
The Technical Support Hub manager’s purpose is to lead, motivate and develop a field/office team which delivers premium technical support. The Technical Support Hub is intended to increase customer satisfaction by providing Volvo Retailer Technicians (within the US and Canada) prompt and quality technical support for complex repairs. The department collects, documents, and supports engineering with technical information. Travel is necessary to evaluate the delivery of services within the Hub’s Region. The Hub Manager is responsible for the day-to-day operations of a single Technical Support Hub. Which include planning/scheduling, reporting, escalating, training and handling the day-to-day business. Additionally, in difficult repair situations, the Hub Manager will provide the highest quality information to external customers and internal employees via the case handling process.
What you'll do
Job Summary:
- The Volvo Car USA Ridgeville Methods workshop service technician will repair/service Volvo vehicles to our manufacturer’s specifications. The range of Volvo vehicles needing repair/service will be wide and will require an individual that is detail orientated and focused on being precise with every move made within the workshop. This will ensure that every Volvo vehicle is fixed right the first time and exactly to our specification.Primary Responsibilities:
- Repair/Service Volvo vehicles to our manufacturer specification
- Ensure that every vehicle is fixed right the first time in time
- Testing and reviewing proper methods of repair and service
- Utilize and test technologies for current and future use
- Exercise LEAN efficiencies with every movement within daily activities
What you'll bring
Key Competencies/Abilities:
- Volvo car prior experience preferred but not required
- Willingness and ability to carry out specific directions to successful completion
- Self-motivated and forward thinker of ways to enhance the workshop experience for other technicians and our customers
- Willingness and ability to work in a team format including repairing/servicing Volvo vehicles
- Ability to successfully and strategically manage time to ensure maximum efficiency in every movement/action
- 1 year experience or successful completion of a trade/college automotive program
SALARY & BENEFITS:
The estimated compensation for this position ranges from $120,000- 130,000k(annually). The rate of pay offered will be dependent upon a range of factors such as a candidate’s relevant skills and experience, education and certifications, and other organizational needs. In addition, there is a comprehensive benefits package including but not limited to: medical, dental, vision, retirement plan with employer contribution and employee lease car program.
Ready to Take the Next Step?Ready to Take the Next Step?
Please submit your application through our career page. Due to GDPR regulations, we’re unable to store or consider applications from other platforms. Make sure to submit your application in English.
Once your application is successfully submitted, you’ll receive a confirmation email. Applications are open until XXth of XX XXXX. We’re excited to get to know you!
Volvo Cars – driving change togetherVolvo Cars – driving change together
Volvo Cars’ success is the result of a collaborative, diverse and inclusive working environment. Today, we’re one of the most well-known and respected car brands, with around 43,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations, so you can reach your fullest potential.
And it’s so exciting – we’re well on our way on our journey towards full electrification. We have five fully electric cars already on the market, and five more on the way. Our fully-electric and plug-in hybrid cars combined make up almost 50 per cent of our sales. So come and join us in shaping the future of mobility. There’s never been a more rewarding time to play your part in our inspiring and creative teams!
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