Job Description:
IT Operations Specialist - SAP Sales & Distribution, Outbound Logistics
IT in Airbus aims at becoming a core function, where sustainable IT is starting to transform our company, where our customers can benefit from our innovative products and services, where we are key to implement the digitalisation in our company, where we connect thousands of worldwide end users every day, and all that in a protected and safe environment. IM is everywhere in the business, from the design of an aircraft until its delivery and even more.
In order to contribute to efficiency and to lead the information systems changes, Satair is looking for a IT Operations Specialist - SAP Sales Distribution and Outbound Logistics
Join us to Drive Digitalization and be part of our great team of digital movers and makers!
Organizational information:
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This position reports to the Head of IM SATAIR Spares USA inc.
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The role supports the applications for Satair for the North America region including the ones listed above.
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Applications under Airbus Americas Helicopters, USA in Grand Prairie, Texas and the Airbus Canada Limited Partnership locations like Mirabel Canada, are also in scope.
Job Dimensions, Contributions to Success:
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The position will be based out of Bangalore, Airbus India office.
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Supports the warehouse initiatives to identify and resolve any issues in SAP along with integration of Autostore and Pitney Bowes applications.
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Contribute to the team tasks in delivering projects across the enterprise by taking an active part in configuration, master data migration or coordination with preferred vendor teams.
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Satisfy company goals and objectives as defined by the team in a timely manner by contributing to the individual goals and objectives.
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Collaborate with team members to understand the business needs and deploy solutions by reviewing within the IM team applying methodologies adopted with the required documentation and testing approvals.
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Update the IM management team on the status of initiatives in a timely manner and financial risks due to delays to committed project timelines.
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Up to 50 major products/applications to deploy, maintain and support for a population of more than 1200 employees across Airbus in North America: Airbus Americas, Inc. , SATAIR USA, Inc., SATAIR EU and in various sites: Herndon, Dulles, Miami, Atlanta, Copenhagen, Hamburg and Singapore.
Required skills
Your Boarding Pass:
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3-5 years of experience in SAP SD, MM with warehouse Management
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Support SAP sales and distribution activities for the business domain for North America.
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Troubleshoot and provide onsite support for the warehouse team for inbound, quality and outbound activities.
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Coordinate with the SAP support teams in Europe for any functionality enhancement deployments, unit testing and data migration for the region.
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Expertise in Supply Chain and Warehouse Management is appreciated.
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Willingness to occasionally work outside of usual working hours.
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Ability to work independently and collaboratively with multiple partners.
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Excellent and adaptive communication with diverse audiences & skills
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Active listening skills
Good to Have
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Logistics experience related to sales and distribution and warehouse processes.
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Process knowledge in warehouse management, shipping, sales and distribution processes.
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Integration knowledge in quality related processes for the logistics activities.
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Knowledge in sales related financial processes like invoicing, accounts payable and customer master data.
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Experience in master data migration using BDC and LSMW tools and skills demonstrated in writing queries for the functional modules that are supported.
Tasks & accountabilities:
Your main responsibilities on this position are:
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Ensure services are delivered in accordance with agreed customer requirements, ensuring the services continue to meet or exceed expectations
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Monitor and track the performance (availability, response time, incident resolution etc.) against the Service Level Agreement
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Perform ITIL based support processes that include incident, problem, change, configuration, and event management.
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Support the L2 & L3 levels by analyzing Bugs and proposing functional or technical solutions
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Challenge the L3 solution proposed by the suppliers in case of incident, problem, change, configuration, and event management.
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Support the Material Logistics “Application Services” process. Ability to learn and support Autostore integration with SAP and shipping application Pitney Bowes based on knowledge transfer and training provided by the Satair NA IT support.
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Analyze console messages, diagnose system failures and take corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors if needed
This role will involve some travel for business and as such you must be able to travel accordingly.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
A good communication skill level in English is required. Ability to read, write and speak fluently is expected.
Feel like you can tick some boxes above? If you have most of the skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Group India Private Limited
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Digital
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.