Job Requisition ID #
24WD79178
Position Overview
The Global Security Operations Center (GSOC) Analyst plays a crucial role in safeguarding Autodesk’s facilities, personnel, and intellectual property worldwide. Working as part of the 24/7 GSOC team, this position operates as the first line of defense, serving as the central monitoring and response hub for all physical security systems and events across the enterprise.
This role involves continuously monitoring an integrated suite of physical security technologies such as access control systems, video surveillance, case management, and visitor management platforms. Analysts are responsible for identifying potential risks or threats by analyzing data from various internal sources, as well as external intelligence feeds and other relevant information.
During active security incidents, such as unauthorized entries, suspicious activities, safety situations, or emergencies, the GSOC Analyst is responsible for assessing the threat, initiating response protocols, and coordinating actions. This includes dispatching security officer responders, engaging with law enforcement and emergency services, and providing detailed situational updates to stakeholders. GSOC Analyst must maintain meticulous documentation of all incidents, capturing critical details in case management systems and conduct in-depth investigations of security breaches to compile comprehensive reports for key stakeholders.
This role will report to the GSOC Shift Manager, day shift. This role is onsite at One Market, San Francisco, CA.
Responsibilities
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Monitor and operate physical security technology systems including access control, video surveillance, alarm monitoring, and visitor management across the enterprise
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Proactively monitor security data feeds, social media, news sources, and other information channels for threats or incidents that could impact the organization's global operations
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Respond to and coordinate the response for physical security incidents such as unauthorized access, suspicious activity, safety situations, and emergencies
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Dispatch security officers and liaise with law enforcement and emergency services as required
Minimum Qualifications
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Previous experience working in a corporate global security operations center, security operations center, 911 dispatch, or related roles
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Willingness to work 24/7 shifts, weekends, and holidays as scheduled
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Well-versed in physical security competencies, such as access control, video management, dispatch, and emergency response protocols; providing initial incident triage
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Strong technical competence of risk intelligence software Emergency notification signals experience
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Be able to simultaneously use multiple systems
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Strong analytical skills with the ability to assess and respond to rapidly changing situations
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Strong teamwork and collaboration skills, with the ability to effectively work with cross functional teams
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Excellent communication skills, both written and verbal
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Ability to work in a fast-paced, 24/7 operational environment, including weekends and holidays
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Be able to maintain a professional demeanor during stressful situations
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Demonstrated ability to maintain confidentiality and exercise sound judgment
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Strong “can do” attitude, focused on a “customer experience” mindset
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Document all security incidents and maintain detailed logs in case management system
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Provide guidance to facilities on physical security policies and procedures
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Prepare reports and metrics on GSOC operations, significant incidents, and trends
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Provide training to security staff on systems, processes, and incident response procedures
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Conduct detailed data analysis and pattern recognition to identify potential risks, vulnerabilities, and emerging threats
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Evaluate the performance and effectiveness of physical security systems, recommending upgrades or replacements as needed
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Collaborate cross-functionally with EH&S, IT security, business continuity, and risk management teams on security strategies
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Manage and track inventory of security equipment, coordinating maintenance, repairs, and lifecycle replacements
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Promote security awareness, educating personnel on policies, protocols, and threat indicators
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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