Job Description
Responsabilities
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Deep understanding of basic principles and concepts related to People Services.
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End to End process Management (process optimization, workflow development and management).
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Manage the process through peers when related to the process that is responsible.
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Actively Identify opportunities in the operation processes/workflows and take advantage of analytics to implement improvements solutions.
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Communicate properly involving leadership and stakeholders in the decision process.
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Data entry .
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Manage GDM and HR process and systems with knowledge
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Strong communication and presentation skills
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Monitor Activities of Manager and Local HR.
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Monitor Partner Activities
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Running Reports
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Responsible to turn as visible Workday updates necessities.
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Ensure delivery of services attributed to his/her responsibility under Global metrics stablished – quantitative and qualitative.
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KPI and Results management (act on preventive and reactive way in order to delivery/ overcome the expected results)
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Planned the upcoming volume, contingency and volumes management overseeing the different outcome.
Additional Job Description
Requirements
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Bachelor’s degree education .
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At least 1 year of experience in GBS or HR (desirable).
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English Advanced
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Spanish Advanced (Desirable).
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Office Package Advanced.
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Power BI and Share Point (Desirable).
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Availability to work in our 3x2 hybrid model in our offices located in Sao Caetano do Sul.
Competencies:
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Investigative problem solving.
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Strategic planning and Organization Skill.
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Persuasive Communication Skills - internally and with the stakeholder.
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Political Savvy - Adaptability and crises Management.
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Autonomy- Self-starter / Self-motivated with ability to work both independently and as part of a team.
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Influential skill (indirect leadership).
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Composure - Ability to work under pressure.
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Costumer Orientation - address complex queries to final resolution.
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Stakeholder Management – Foster a health relationship.
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Hight Analytical Thinking / attention to detail.
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Negotiation (ability to evaluate different perspective and discuss in an influential way the best method to accomplish it)
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Analytic Profile.
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One Team and Look Ahead Behaviors
#LI-KR2
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.