GAESO Business Analyst

Job Description

This role is categorized as hybrid. This means the successful candidate is expected to report to [GM Global Technical Center Warren MI] three times per week, at minimum [or other frequency dictated by the business

ROLE: 
Would you like to be responsible for helping save GM millions of dollars of structural cost and add to EBIT? Are you looking to leverage your analytical skills to ensure GM and our dealers operate within the confines of laws that vary by state? Can you help us gain insights into massive amounts of data pouring in every single day? 
Our business analysis team supports operational improvement and business decision-making through ad-hoc statistical analysis of retail dealer supplied data, curated enterprise data and self-constructed data sets.

RESPONSIBILITIES:

  • This position will provide multiple career growth opportunities by providing advanced work in Brand Quality, Warranty, and data analytics.

  • Thrive in challenging situations working with cross-function teams to resolve complex issues

  • Embrace practices that keep GM vehicles safe for our customers and the public at large

  • Build statistical models & perform testing to depict performance trends

  • Proactively provide guidance to improve vehicle quality 

  • Ensure compliance and help control costs associated with State and Federal legislation 

  • Lead projects to reduce warranty costs

  • This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate

Additional Job Description

Your Skills & Abilities 
(Required Qualifications)•    

  • Bachelor’s degree in Business, Industrial Management, Engineering, Data Science, Automotive Technology, Computer Science or related degree

  • 2+ years of Experience in Service/Warranty/Quality business, processes, or systems  

  • 2+ years Operational Excellence Leadership Experience (OpEx, lean, six sigma, kaizen, or value stream mapping) 

  • 2+ years Project Management and Execution Experience with tangible results

  • Technical acumen to understand different types of automotive components and systems

  • 2 years of retail automotive fixed operations (Parts,Service or Body)

  • 2 years knowledge of Data Integration tools: Knime, SQL

  • 2 years Experience with Power BI (Required)

  • Advanced Problem-Solving Skills 

  • High-level of Independent Judgment and Decision-Making

  • High-level of capability to Work Independently

  • Advanced Technical and Analytical Abilities 

  • Understanding of data gathering, inspecting, cleansing, transforming, and modeling/diagramming techniques

  • Advanced Interpersonal Skills and ability to Clearly Communicate

(Preferred Qualifications)

  • Exceptional Presentation Skills

  • NoSQL(Hadoop, Casandra) Databricks

  • Experience with Power Apps

  • Business Intelligence/Reporting tools: Excel, Cognos

  •  Advanced Business Plan Development Skills 

  • Databases: Access, Oracle, DB2

  • Proficient in statistical methods such as regression, probability analysis, risk analysis, statistical process control

  • You possess a mechanical aptitude and like to know what makes things tick

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

Organisation: 
GM