Tasks
The Business Development Manager will identify and secure new business opportunities for the organization within the BPO sector. The focus will be on generating leads, building relationships with prospective clients, developing strategies to increase revenue through developing the external market. The role requires a combination of market analysis, sales expertise, and an understanding of BPO operations and client requirements:
- You will Identify potential clients through market research, networking, and online platforms
- You will build and nurture relationships with decision-makers, influencers, and stakeholders in target companies
- You will work closely with delivery teams to ensure a seamless transition from customer to service operation
- You will be accountable for the service delivery, process improvement and customer satisfaction after the transition and stabilization phase of new customer accounts
- You will develop customized sales pitches and presentations tailored to client needs
- You will support the organization to reach the revenue goals
- You will stay updated on industry trends, competitor activities, and client needs
- You will provide insights into new market opportunities and potential new services to be included in the portfolio
- You will collaborate to ensure the quality standards in service delivery in line with client expectations
Qualifications
- Practical professional experience in the field of Finance and Accounting, HR, Sales, or related field
- 5+ years of experience in business development or sales, preferably within the BPO industry
- Experience of leading and delivering business services in a corporate environment
- Expertise in process transitions, in the stability of operations and in the process improvement field
- Proven leadership skills, ability to motivate and direct staff
- Ability to work under pressure and tight deadlines
- Performance management, KPI monitoring and SLA delivery
- Sensitivity to data protection and data security
- Strong communication skills and a solution-oriented, proactive way of working
- Teamwork commitment
- Previous experience with SAP systems is desirable
Things to know before departure:
- Start: by arrangement - always on the 1st and 15th of the month
- Working hours: full-time (40h); 27 vacation days
- Employment contract: Unlimited
- Line of work: Consulting
- Language skills: Fluency in written and spoken English; German is a plus
- Flexibility & willingness to travel
- Other: a valid work permit
At a Glance
ENABLING YOU TO SHAPE A BETTER TOMORROW
As a technology and business partner, MHP digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. As a digitization pioneer in mobility and manufacturing, MHP transfers its expertise to different industries and is the premium partner for thought leaders on their way to a Better Tomorrow.
MHP serves more than 300 customers worldwide: leading corporations and innovative medium-sized companies. MHP provides both operative and strategic consulting together with proven IT and technology expertise and specific industry knowledge. As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.
For 25 years, MHP has been shaping the future with its customers. More than 4.000 MHP employees share a commitment to excellence and sustainable success. This aspiration continues to drive MHP - today, tomorrow, and in the future.
MHP: DRIVEN BY EXCELLENCE.
Exclusive look behind the scenes
We are an ambitious IT consulting company with a strong and clear mission. We create digital futures with sustainable impact for the world. Our community consists of like-minded innovators, change-seekers, and passionate entrepreneurial thinkers. Our fully committed attitude towards our goals makes us the perfect sparring partner for your career, fueling your growth as an expert in your field while expanding your business network.
MHP is the place for:
- Entrepreneurial thinking. We encourage you to tap into your entrepreneurial flair. Our entrepreneurship creates capacity for development and freedom. This is how we promote growth and achieve ambitious goals.
- Co-creation. We look forward to new impulses, creativity, and drive. See every day as a chance to shape the future alongside other passionate, like-minded colleagues.
- Impact. We encourage you to showcase your authenticity and let your expertise be at the heart of change.
- Growth mindset. Together, we will develop a tailored career path that serves your development as an expert, a leader, and a visionary.
Together, we create digital futures, blazing new trails into a better tomorrow. Take a look at what drives us | MHP – A Porsche Company (What drives us | MHP – A Porsche Company).
How to apply?
The best thing is to apply now simply online via our JobLocator. Just a few clicks, and you can send us your application documents, such as CV, references, and project lists, if applicable. A cover letter is not required.
By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.
Contact
Still, have questions? Then take a look at our FAQs on our careers page.
If you have any further questions, please contact our recruiting team at recruiting-romania@mhp.com.