The Product Quality leads product development Quality continuous improvement initiatives for a specific product technology/family with the goal to improve product robustness and quality performance at our customers. The Product quality engineer is or becomes a subject matter expert on engineering quality aspects of a specific product family / technology.
The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production.