Job Summary This position is responsible for managing all pricing related territories. This employee implements the Corporate policy, strategies and compiles / creates reports on metrics for management review and identify opportunities for improvement. They own accountability for compliance, and systems such as Sharepoint, Oracle, Pricing Analysis and act as an internal point of contact for daily operations.
The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an efficient and timely manner. Builds strong partnership internally with production, planning, logistics and business functions to identify and drive alternatives to deliver the customer order requirements.