The Role
We are on the hunt for an experienced Associate Technical Support Specialist who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed. You will serve as the Technical Support Specialist.
What You’ll Do
The Role
The Associate Tech Support Specialist P1 provides technical assistance to internal and external customers. This specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety of complex problems and technical issues involving software and hardware. The Associate Tech Support Specialist P1 should have the ability to communication vertically and horizontally.
ESSENTIAL RESPONSIBILITIES AND DUTIES: