Location: on site in Gatwick and Maidstone (company car included)
Working Pattern: Monday – Friday, 9.00am – 6.00pm
We're cinch. Our mission is simple – remove the faff from buying and owning cars, giving customers more choice, with more ease. We’re putting drivers first and we’ve ripped up the rule book to make sure that happens.
We’re a customer-first business with huge ambition. Already the UK’s largest online used car retailer, we’re expanding our customer offering with an exciting roadmap of online and physical retail solutions.
For customers who want to try before they buy, cinch Stores offer a faff-free environment to test drive, buy and drive away a cinch car on the same day.
Visitors to our stores can also choose from over 7,000 cars available on our website and app – the same choice as customers browsing and buying online from home. Customers can have their car delivered to their home, or pick it up from a local collection centre or in-store.
Oh, and did we mention that all our cars come with a 14-day money back guarantee and a free 90-day warranty?
cinch is part of the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace.
That means we’re part of a family including WeBuyAnyCar.com, BCA and Marshall Motor Group. We like to keep good company.
You:
We are seeking an experienced New or Used Car Sales Manager to lead our sales teams across our Gatwick and Maidstone stores. This role will see you use your sales management experience to lead the team in delivering great outcomes for our customers.
Role Accountabilities:
Reporting to the Head Of Cinch Stores, this is a fantastic opportunity to join an amazing brand. You will help to oversee our Cinch Squad team with used vehicle sales. We are looking for someone to drive the team and business forward with previous experience in budgeting and forecasting.
The role will include but not limited to:
- Managing the used vehicle stock to ensure it is prepared and advertised within a timely manner
- Managing and meeting site standards
- Managing the whole team in store
- Motivating the team to deliver great outcomes for customers as well as achieving weekly sales targets on vehicles
- Liaising with customers, both face-to-face and by phone/email
- Dealing with customer complaints in an efficient and effective manner
- Working to promote vehicles and services on offer in the dealership and online
- Ensuring excellent customer service that results in great customer outcomes, consistently recognised in high customer satisfaction index scores
Personal Characteristics:
To be successful in this role, you will have previous experience as a Sales Manager within the automotive industry. In addition to your experience, you will demonstrate the following:
- Fantastic attention to detail
- Excellent relationship building skills with internal and external stakeholders
- Ability to lead and motivate a team to achieve both quality & quantity goals
- A calm and professional manner
Why cinch
- Company car
- Employee discount on cinch cars
- Access to Constellation Hub offering discounts, cash-back and top-up cards
- Opportunities to win tickets to cinch sponsored sport and music events
- Company Pension Scheme
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders
- Training courses and apprenticeships available
- Free flu vaccinations
If you're looking for a career path that has great teamwork, training, rewards, long-term scope and is going places – apply now!
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks please assume you have been unsuccessful.