Dealership:L0223 Mercedes-Benz of Portland
Mercedes-Benz of Portland
We're hiring! If you're an experience Used Car Technician, or a highly skilled and trained Express Technician looking for an opportunity to move up - this is your chance!
Mercedes-Benz of Portland is a part of Lithia & Driveway (NYSE:LAD), the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner.
We are one of the fastest-growing companies on the Fortune 500 (#140 in 2024). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!
Service Technician
Schedule: Full-Time, 4 10's or 8 5's
Pay: Flat Rate Pay (DOE)
The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.
Responsibilities
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
- Diagnose cause of malfunction.
- Complete all work according to the applicable safety requirements.
- Road-test vehicles to ensure quality of repair work.
- Accurately record time spent on repairs utilizing company time clocking procedures.
- Document work performed on repair order and document test procedures/results.
- Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
- Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
- Complete all required training.
- Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
Skills and Qualifications
- Dealership experience is preferred
- Current and valid driver's license is required
- Automotive Technical Knowledge – Three to five years’ experience
- Prior dealership experience is nice to have but not required
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:
- Lube and Maintenance Services
- Engine Repair
- Suspension/Steering Repair
- Brake Repair
- Electrical/Electrical Systems Repair
- Heating and A/C Repair
- Engine Drivability Diagnosis and Repair (Optional)
Certification/Training:
Minimum of 3 ASE certifications is ideal
Competencies
- Does the right thing, takes action and adapts to change
- Self-motivates, believes in accountability, focuses on results, makes plans and follows through
- Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
- Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.