An exciting opportunity has arisen for a Service Advisor to join Lloyd Jaguar Land Rover based in York.
Salary: Basic salary with an OTE of £35,000
Hours: 45 Hours per week
Role responsibilities:
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
An ideal Service Advisor will hold the following skills and experiences:
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Rewards and Benefits:
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30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
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Healthcare cash plan.
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Employee vehicle-discount schemes.
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Highstreet discounts
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Childcare vouchers.
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Cycle to work scheme.
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Eyecare vouchers.
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Free flu jabs.
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Internal and manufacturer training.
About Us:
Lloyd Motor Group is the largest privately owned prestige motor group in the North covering Cumbria, the North East, Lancashire and the South of Scotland. Our company prides itself on its professional yet personal approach in dealing with and supporting its Customers and Staff. Lloyd Motor Group currently has 4 Land Rover sites (2 of the sites also include Jaguar brand), 6 BMW & MINI sites, 5 Bodyshop’s as well as representing Volvo, KIA, Volkswagen and Honda motorcycles and Motorrad.