- Be responsible for overall customer satisfaction by working closely with customer, product line quality team and other related functions.
- Provide on-site supports to OEM customer
- Provide on-site quick analysis for any fail case in customer plant
- Coordinate sorting works in customer plant and customer’s warehouse
- Coordinate bad parts replacement and return with customer and plant
- Keep daily communication with customer for any comments on products and process and feed it back to plant for continuous improvement
- Not only coordinate for overall customer satisfaction by working closely with customer, product line quality team and other related functions.
- Coordinate and communicate with customer for avoiding delivery risk with other related functions
- Coordinate to provide customer product /service solution with other related functions
- Listen customer voice and connecting with customer for any comments on products, process and service and feed it back to plant for continuous improvement and calming customer’s noise down
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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
Organisation:
Aptiv